SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, recently announced it will be introducing a new IT service management platform, SolarWinds N-able MSP Manager, that allows small to medium-sized managed service providers (MSPs) to run a more efficient, effective and profitable IT service organization. SolarWinds N-able acquired the MSP Manager cloud-based service management technology as part of its recent purchase of Capzure technology.
“One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers,” said JP Jauvin, General Manager, SolarWinds N-able. “Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage.”
Engineered for use by IT support and services organizations, SolarWinds N-able MSP Manager is developed in the cloud and will offer centralized customer knowledge management along with simplified ticketing, easy time-tracking and fast and efficient billing. Additional features include mobile applications for use across Android, iOS and Windows devices, a customer portal, scheduling, contract management, and integrated billing–all designed to help MSPs organize and grow their businesses more successfully.
“Software innovation and business enablement run deep within the SolarWinds N-able organization and are seen in our award-winning N-central platform and complementary go-to-market programs,” added Jauvin. “As a thought leader and market innovator, we believe SolarWinds N-able’s introduction of MSP Manager will bring immediate value to our channel partners and the tens of thousands of small to medium-sized businesses they serve.”
SolarWinds N-able MSP Manager is expected to be available in September 2015 and will be sold on a per month/per user subscription basis. Pricing is available online.
For more information, visit www.N-able.com/mspmanager and MSP Partner Program web page (http://www.n-able.com/partners/msp).
About SolarWinds N-able
SolarWinds N-able is a leading global provider of complete IT management, automation and MSP business transformation solutions. The SolarWinds N-able N-central product is an award-winning RMM and MSP Service Automation Platform. SolarWinds N-able has a track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. The N-central platform is backed by comprehensive business enablement support services. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM and Cisco among others. For more information, visit www.n-able.com.
SOURCE: SolarWinds N-able