Symantec Discusses New Managed Service Provider Strategy

Monica Girolami, director, SMB product marketing and Dal Gemmel, principal product manager, SMB and Symantec.cloud, Symantec

While attending the recent IT Nation event in Orlando, FL, Business Solutions Networking and Managed Services Editor Jay McCall stopped by Synamtec's booth to learn more about their recent announcement around their new managed service provider strategy. Girolami and Gemmell discuss Symantec's commitment to providing service providers with trusted solutions and flexible deployment options through a new and expanded integration with RMM (remote monitoring and management) platforms and new cloud-based offerings (e.g. Symantec.cloud). "For smaller MSPs that don't work with RMM vendors, we offer the advantage of backup and security via a single dashboard," says Girolami. "And for larger MSPs, we now offer the flexibility of integrating with their RMM vendor."

Symantec's latest announcement also includes the ExSP Licensing Program, a pay-as-you-go subscription licensing model designed for service providers, and a recently enhanced SMB Specialization program with benefits for service provider partners, including partner-specific technical support offerings.