News | May 3, 2012

Symantec Expands Security Capabilities For Managed Service Providers With The Availability Of The Symantec Endpoint Protection Management Plug-in 1.5 For Kaseya

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Mountain View, Calif. – Delivering a proof point from its Managed Service Provider (MSP) strategy, Symantec Corp. (Nasdaq: SYMC) today announced the Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya® software. The new Symantec Endpoint Protection Management Plug-in 1.5 is now available at no cost for Symantec registered partners and is the first discrete third party security plug-in product for Kaseya. Additional new features include the monitoring of APIs to deepen integration with leading remote monitoring and management platforms (RMMs), allowing MSPs to differentiate their services and accelerate the success of their business.

The Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya and additional new features are part of Symantec’s continued commitment to helping MSPs maximize opportunities, simplify their managed services business, increase customer confidence, and accelerate profitability.

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New Symantec Endpoint Protection 12.1 Features

The Symantec Endpoint Protection Management Plug-in for Kaseya enables MSPs to be more profitable and efficient by keeping endpoints updated, being proactive in fixing issues, and monitoring their customers' environments from a single console. Information can be monitored from an organizational level including organization name, total number of endpoints, number of infected or healthy endpoints, offline, and at-risk endpoints (content is out-of-date, client disabled by user, or no protection installed). For individual devices, computer name, version, infection status, management system, last scan time, operating system, and protection status can be retrieved.

Symantec Endpoint Protection 12.1 also now offers enhanced monitoring of APIs for integration with leading RMM platforms, allowing MSPs to view and monitor more detailed information such as license expiration, status, license type, updates and more. MSPs can also check customers’ connectivity to the Symantec Endpoint Protection Manager, system health, risk, scan, remediation events, report on protection that is enabled or disabled, and content revision events.

Symantec offers several programs that provide financial incentives, technical support, sales and technical enablement, along with demand generation and marketing tools. More information can be found here about how Symantec is helping partners be successful positioning and selling SMB solutions.

Supporting Quotes:

“Symantec is committed to delivering the right solutions to enable MSPs to grow their business by continually looking at ways to help them increase their monthly recurring revenue. Our industry-leading solutions, combined with our extensive partner program benefits, single management console, and flexible deployment options, offer managed service providers the ability to maximize opportunities that allow them to grow their business.”
--John Eldh, vice president of Americas Channel Sales, Symantec

“The new Symantec Endpoint Protection Plug-in 1.5 for Kaseya is the first discrete third party security plug-in product, enabling solid integration that pulls data from my endpoints and servers, and allows me to install the agent installer to the VSA and deploy it out. These new capabilities allow us to increase operational efficiencies and deliver greater solutions, increase and better predict recurring revenue and ultimately helping us drive the success of our business.”
-- Adam Wall, Network Operations Manager, Atlantic Tomorrow’s Office

Please visit the Symantec booth at Kaseya Connect for more information and demos. For more information about Kaseya Connect, please visit

About Symantec
Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at

SOURCE: Symantec Corporation