Solution provider maintains the relationship with end-customer through a packaged monthly service
SYNNEX Corporation, a leading distributor of IT products and services, announced that it is making a hosted unified communications offer based on the Avaya IP Office Platform available through SYNNEX' CLOUDSolv marketplace. This hosted solution gives resellers the option to move from a referral agent model to a recurring monthly service model that provides the opportunity for long-term, recurring revenue streams to the reseller. This model maintains the relationship between end-customers and solution providers. Resellers can also opt to participate as referral agents in this unique program.
SYNNEX' cloud offer of IP Office supports customers from 25 to 2,000 users.SYNNEX' CLOUDSolv offer is available in two versions: Business Communications including voicemail and Full Unified Communications including mobility and desktop integration. Both versions provide channel partners with tools that enable reseller-branded, cloud-based service delivery of Avaya's award-winning IP Office solution, customer usage tracking, and monthly voice services billing.
"SYNNEX' move to create this hosted solution based on the Avaya IP Office Platform gives our shared customers a unique opportunity to utilize an industry-leading solution in a complete end-to-end model with highly flexible pricing and management options," said Richard Steranka, Vice President Worldwide Partner Organization, Avaya. "SYNNEX has invested in the resources, processes and tools to put an enterprise-class IP UC solution within easy reach of SMBs and midmarket companies."
According to SYNNEX Varnex member David Pharr, President and Chief Executive Officer of Pharr Technologies, "This new offering from SYNNEX and Avaya allows us to easily offer affordable, reliable and efficient communications solutions from Avaya, an industry leader, to our customers, while building accretive revenue streams for Pharr Technologies."
"One of our priorities is to bring unique, but widely needed, solutions to our channel partners that sets them apart from their competition, while also giving them the opportunity to build recurring revenue streams," said Peter Larocque, President, North America Distribution, SYNNEX Corporation. "We are proud to offer our fully hosted solution based on the Avaya IP Office Platform to our SMB and midmarket resellers."
Solution providers interested in offering the fully hosted version of Avaya's IP Office through SYNNEX Corporation should visit www.synnex.com/avaya/index.html, Services are currently in beta with a number of resellers, with general availability beginning in June 2014.
About SYNNEX Corporation
SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. For more information, visit www.synnex.com.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information, visit www.avaya.com.
SOURCE: SYNNEX Corporation