Taking A "Partner-Centric" Approach

By Suzanne Davis, Director, Reseller Channel, Harbortouch

Having been recruited out of the restaurant industry over 15 years ago, I understand the importance of an exceptional customer experience. No matter how good the food is, customers won’t keep coming back if the staff and the service fall short. The same goes for our industry, and service is critical when partnering with a credit card processing or merchant services company. You want to work with a partner who has the right people and infrastructure to support your business.