Tampa Bay Lightning Integrates Retail POS And Inventory Management With NCR Counterpoint Software

NCR software delivers purchasing, receiving, inventory control and credit card processing in single solution at Amalie Arena

DULUTH, Ga. – NCR, the global leader in consumer transaction technologies, announced today Delaware North Sportservice , which operates Amalie Arena for the Tampa Bay Lightning, is integrating its retail point-of-sale (POS) and inventory management systems through NCR Counterpoint. With NCR Counterpoint, Delaware North Sportservice has a single retail management software platform to closely track purchases and inventory levels in real-time across its Lightning stores within the Tampa arena.  

With NCR Counterpoint’s flexible POS and inventory management system, Delaware North Sportservice is able to improve inventory tracking of detailed item information such as size, color and styles, and creating matrixes for tracking the performance of various options. Empowered with real-time data insights, they will be able to better control costs through tighter re-order points, increase visibility on mark-up ratios, and improve inventory decision making across multiple locations.

The Tampa Bay Lightning have relied on NCR technology for a number of years, including the use of NCR Quest Venue Management software at concession stands throughout the arena.

“With NCR Counterpoint, we have access to a tremendous amount of data and purchasing insight to help with inventory control and plan future marketing promotions,” said Bruce Ground, general manager, Delaware North.  “NCR Counterpoint is helping us make operate our stores more efficiently and effectively.”

Built for retailers of all sizes, whether they have just one or hundreds of locations, NCR Counterpoint integrates all inventory data to make information available whenever retailers need it. It offers comprehensive, customized on-demand inventory management, web-based real-time reporting, touchscreen point-of-sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities with multiple levels of security. The unified system also offers the option of adding custom solutions that allow retailers the flexibility to configure implementation to their specific business requirements, providing access to instant data feedback at any level, on any web device.

“NCR Counterpoint gives Delaware North a solution that directly addresses the needs of the apparel industry,” said Jim-Barry Behar, president, Relentless Solutions, which worked with Delaware North Sportservice on the purchase and installation. “NCR Counterpoint offers a fully integrated, retail management system that we were able to tailor to fit the specific business needs of Delaware North’s Tampa Bay Lightning business and streamline operations within Amalie Arena.”