News | September 18, 2013

Tech Data First Channel Service Provider In The U.S. To Offer Installation And Startup Services For HP Partners

Concept-to-completion offering available as part of HP ServiceOne Program

Tech Data Corporation recently announced that it will be the first Channel Service Provider (CSP) in the United States to perform HP 3PAR StoreServ Storage installation and startup services on behalf of HP channel partners through its HP Solutions Group. As an authorized HP ServiceOne delivery partner, Tech Data’s HP Solutions Group is focused on enabling HP resellers to increase engagement with their end-user customers, expand their HP Technology Services portfolio, and grow profitability through the program. The announcement was made in conjunction with Tech Data’s Fall Channel Link event, being held this week in Anaheim, California.

“This exclusive new offering of services from our HP Solutions Group showcases Tech Data’s commitment to offering our channel partners a complete HP solution—from our best-in-class pre-sales experience to point-of-sale, and now through implementation and support,” said Sheri Hedlund, vice president of Product Marketing, HP Solutions Group at Tech Data. “While many resellers provide their own services today, Tech Data can now help our partners scale and expand their business through complementary and augmented services when and where reach is needed. As the channel embraces HP’s renewed strategy and focus on its partner community, Tech Data’s growing professional services portfolio enhances our differentiated value proposition and enables our resellers to profitably grow their businesses.”

Tech Data’s expanded relationship with HP launches a strategic shift in the business model from traditional fulfillment of products to a new focus on concept-to-completion solutions across the entire HP Converged Infrastructure stack, helping resellers embrace and capitalize on the latest technology trends.  The initial launch includes HP-authorized installation and startup services focused on HP 3PAR StoreServ 7000 Storage and are expected to expand over time to include product lifecycle services and other product service offerings. Tech Data’s service offerings will be targeted at the mid-tier reseller space, raising profit opportunities for its channel partners.

“Strengthening HP’s partnership with Tech Data through the ServiceOne delivery partner authorization helps us jointly build out improved enablement for our VAR community,” said Ken Archer, vice president and general manager, AMS TS Channel and Alliances, Enterprise Group, HP.  “Having Tech Data on board not only helps our VARs move more quickly through the quote to delivery process, but it also simplifies the process and broadens our channel reach to enhance the end customer experience.”

Along with its Advanced Customer Experience Solution (ACES), an exclusive HP configuration portal introduced earlier this year, the HP Solutions Group at Tech Data is equipped to deliver more comprehensive solutions than ever before to its resellers. 

The HP ServiceOne program is currently available through Tech Data.

About Tech Data
Tech Data Corporation is one of the world’s largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value added services enable 120,000 resellers in more than 100 countries to efficiently and cost effectively support the diverse technology needs of end users. For more information, visit www.techdata.com. 

SOURCE: Tech Data Corporation

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