Newsletter | May 22, 2014

05.22.14 -- The #1 Reason Your Managed Services Transition Is Faltering

Business Solutions

In This Issue:

The #1 Reason Your Managed Services Transition Is Faltering
By Jay McCall
By Jay McCall If you really dig into the challenges that IT service providers face as they transition to managed services, hiring the right salespeople is always near or at the top of the list. Gartner VP and distinguished analyst Tiffani Bova has said that only one-third of a VAR’s existing sales force will be able to make the transition. Those who have made the transition can attest that if you’re going to sell managed services you’ll need to hire more salespeople.
Do your clients see the full value of your managed services? Are you viewed as their trusted advisor? Have a look at "The MSP Report Advantage" and learn:

• Why reporting is an invaluable part of your managed services
• Reports used by top growth MSPs to demonstrate value
• How to position yourself as a trusted advisor

Download and learn how standardized, customer-facing reports are critical components in elevating your organization to trusted advisor status with each of your customers. Learn more.
Featured Articles
The MSP Automation Breakthrough
Learn how to automate more tasks, increase productivity, improve customer satisfaction, and reduce risks (with the same technician headcount).
The Ultimate Guide To As-A-Service
The transition to an as-a-service model is probably the biggest change your business has ever faced. It’s a huge undertaking and it can be daunting. Don’t try to go it alone.
So, You Think You Can Sell Managed Services?
You’ve worked in the IT industry for X number of years and during that time, you probably think that you’ve seen it all.
A Deep Dive Into Continuous Access Synchronous Software
This paper is intended to assist you in understanding XP Continuous Access, its setup and configuration, possible topologies, and how it may be tuned for performance.
Report Finds Small Businesses Are Optimistic About 2014
By Trisha Leon, contributing writer
The state of small businesses is an important barometer in measuring the strength of the American economy. In order to find out what solutions best help small businesses succeed, Palo Alto Software asked small business owners directly.
DRaaS Ushers In New Era Of Intelligence And Affordability
By Subo Guha
In today’s explosive, data-driven growth environment, small to mid-sized organizations are struggling to ensure adequate protection and preservation of their most important assets: their data, applications, and systems.
What Does XP's End Of Life Date Mean For Healthcare?
By Megan Williams, contributing writer
The Windows-using world (or at least the XP-using part), got thrown into turmoil on April 8 of this year. As of that date, Microsoft ended support of its XP operating system. This meant a headache for most users, but for healthcare entities in particular, it meant that huge amounts of PHI (protected health information) was now likely unprotected.
Quick Look At N-able N-Central: Features And Capabilities
Get a first-hand look in this quick overview of MSP service automation platform N-central. N-central saves you valuable time, allows you to deliver excellence to your clients, and increases your bottom line.
HP servers provide ideal solutions for a wide range of storage and data center customers. As a leading HP distribution partner, you can rely on SYNNEX to ensure that each solution features the best HP products to suite your customers’ needs. Click to learn more.
Featured Webinar
Avoid AV Storms: Overcoming The Challenges Of Virtualized Security
Traditional security solutions used in virtualized environments can consume precious resources, creating what’s called an AV storm.

Please join us as we explore how you can avoid the AV storms that threaten to cripple you and your customer’s business daily. We’ll focus on:
• the differences between endpoint and virtualized security;
• the challenges surrounding securing virtualized environments; and
• what the next-generation of endpoint technology looks like.

Gain real-world insight from security guru Andrew Bagnato, senior systems engineer at Webroot, and learn what Rich Anderson, CEO of Imagine IT, is doing to solve the security problems of his SMB customers.

Attend for your chance to be the winner of a Black Diamond Jambox Bluetooth Speaker!


Learn more about the Webroot Partner Program.

Join the Webroot Partner Program.
Most Popular News
F-Secure Meets SaaS Channel Members At Channel Transitions West
Survey: Businesses Lack Ability To Leverage New Technologies
CompTIA Explains New Open Access Model At Channel Transitions West
Manufacturing And Warehousing News For VARs
Education IT News For VARs
Featured Event
Channel Transitions
East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
CharTec CEO Retreat
July 11, 2014
Chicago, IL
MAX Conference
September 8 to 10, 2014
Orlando, FL
Featured Products And Services
MB400/410i Portable Printer
MB400/410i Portable Printer
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SATO America, Inc.
CharTec BDR
CharTec BDR
  Download White Paper
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Datto SIRIS Lite
Datto SIRIS Lite
  Download Brochure
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Datto Inc.