Backup and disaster recovery (BDR) is a foundational managed services offering, but there are several selection, sales, implementation, and post-implementation pitfalls that must be avoided.
When most IT solutions providers make the decision to sell managed services, one of the first solutions they build their services practice on is BDR — and rightfully so, since it’s such a critical part of data protection. The reality is that data loss can literally put a company out of business. If your company is considering or has already made the transition to selling managed services, you came to the right place. Experts from Carbonite and Datto have some helpful advice to ensure that all your BDR decisions — including selecting a vendor, selling the solution, implementing it, and supporting it — go as planned.