Here's a look back at the five most popular articles from this past year:
5. Five Costly Mistakes IT Service Providers Make When Selling Business Continuity
This white paper, written by BDR (backup and disaster recovery) and BC (business continuity) vendor Datto gets to the heart of the contrast between mere backup and business continuity. The punchline: having your customers' data is stored safely in the cloud, that's nice, but if they can't access it after their local server fails, they're still losing money.
4. Cloud Services, Break-Fix Pricing Aren't Compatible
This Q&A article with Mike Byrne, director of managed services at PacketTrap, struck a cord with many of our readers, touching upon the ongoing struggle many VARs are going through as they're trying to figure out how to make the transition to selling managed services.
3. How To Sell A Managed Services Offering SMBs Will Love
Ronnie Parisella, director of business development at Power Consulting Group, touches on two topics in this article that are always top of mind with our readers: a. selling managed services and b. the SMB market. The real value of the article is how Parisella helps MSPs overcome the common objection from end users who don't want monthly fees.
2. Agent Vs. Agentless Backup: Which Is Better?
Datto once again serves up an article on the top 5 list, this time tackling a very specific differentiator among backup solutions. Since backup and business continuity are such popular topics, make sure you don't miss our BDR product review coming out in the March issue of Business Solutions magazine.
1. Is Solid State Ready For Prime Time?
The number one most viewed article of 2012 within the categories of networking, storage, and managed services turned out to be my interview with Nimbus Data Systems CEO and Founder Thomas Isakovich talking about advances in solid state storage and citing examples of companies that are replacing spinning disk technology with solid state systems and reporting read/write rates up to 50 times faster while consuming only 20% as much power.
Check out my three-minute commentary here: