Case Study | April 15, 2013

The Castle Fun Center Saves Costs With A Single Printer For Tickets, Wristbands

Source: Zebra Technologies

Entertainment Complex Prints Professional, Customized Tickets for Event Center

About The Castle Fun Center

In Chester, NY, The Castle Fun Center is the place for year-round family entertainment. Open for more than 20 years, the large entertainment complex offers something for everyone: roller skating, laser tag, go karts, a laser maze, arcade games, mini golf, batting cages, driving range, climbing wall, bumper cars, roller derby, restaurant and pub, and more.

Challenge

The complex’s event center hosts concerts, comedy shows and private gatherings in three different venues, seating from 400 to several thousand people. In a short time, it’s become a regional venue to see local and national entertainers. Attendees can buy tickets online or in person at the entertainment complex.

The Castle Fun Center added live events to its lineup of entertainment and it needed a way to print tickets, quickly and with a professional look.

With a growing events schedule, the Fun Center wanted to generate paper tickets on demand. The facility initially tried printers from a leading provider, but poor support and slow turnaround times left the company looking for other options.

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