Newsletter | August 19, 2014

08.19.14 -- The Cloud: Nemesis Or New Business Opportunity?

Business Solutions

In This Issue:

  Connect with your customers’ needs! ServiceDesk White Paper

As a managed service provider (MSP) the quality of your service delivery can be vital for the growth and success of your business.

ServiceDesk is a powerful help desk tool and customer service solution to help you offer the best quality IT service you can!

Download your free whitepaper!

7 key considerations to help get your ServiceDesk up and running — fast!

Read how customers will use a ServiceDesk system, what SLA could be set, best practices, and more!
Featured Articles
5 Keys To Increasing MSP Sales Part 5: Believe In Change
By Gary Pica
Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done.
Pure-Play MSP Strategy Pays Off For This MSP
When Numa Networks launched in 2009 as a pure-play MSP, they moved from a traditional break-fix IT services model to a proactive approach that addresses on-going customer needs to build their business.
Mastering Service Delivery Through Ticketing
By Jim Roddy
I was thrilled the as-a-Service business model was discussed often during the final day of RetailNOW 2014 on Aug. 6 in Orlando, FL. The concept was featured prominently in the 8:00 a.m. “View From The Top” leadership panel — dominated by hardware vendors and distributors — and was the sole topic of the 9:00 a.m. session that followed in the conference’s main auditorium.
How To Build A World-Class MSP
By Alex Rogers
In most cases, any solution provider can break into managed services and set themselves up for a lifestyle of monthly recurring revenue. However, that revenue stream isn’t solely what will launch your business into the next stage.
Steps Taken To Avoid Data Loss And Ensure Continuity
The home page of Junior Achievement of New York (JANY) states it “Teaches Young People About Money Management and How Business Works.” Well, JANY nearly learned the ultimate lesson in both when they experienced catastrophic system failure.
The Future Of The SIP Phone Is Strong
By Gary Audin
Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales.
MSP Averts Total Disaster At Customer Site Thanks To Early Warning From RMM Solution
An early warning from AVG Managed Workplace made it possible for Coastal Solutions to react rapidly to flooding at a customer site, raising the alarm and averting total disaster.
The Cloud: Nemesis Or New Business Opportunity?
By John Humphreys
With its ability to provide infrastructure access, make applications more affordable, eliminate implementation cost and complexity, and increase speed, the cloud is becoming the primary delivery platform for businesses.
4 Tips For Avoiding Professional Growing Pains With Automation
By Geoff McQueen
Is your professional business growing? Great! You’re in very good company. While the professional service sector makes up only 12 percent of the U.S. economy, it is responsible for almost one in four new jobs being created in this recovery.
Scan Your Way To Meaningful Use Compliance
By Paul Czerwinski
Meaningful Use Stage 2 compliance is the number one issue facing healthcare IT professionals in 2014 and 2015. An important requirement for certification is tracking medication from order to administration using assistive technologies.
  ASIS 2014: Succeed Today By Seeing Tomorrow

Attend the ultimate showcase for security technology, ideas, and solutions. The ASIS International 60th Annual Seminar and Exhibits is the most comprehensive security program spanning the operational and cyber security spectrums. ASIS 2014, and collocated (ISC)2 Security Congress, will provide valuable resources, including dynamic education, certifications, thought leadership, networking, and 600+ exhibits. ASIS 2014: September 29 to October 2, in Atlanta, Georgia. Registration and housing are open.
Most Popular News
Motorola Solutions Unveils WiNG Express, Offering Small And Midsize Businesses A High-Performance Enterpriseclass WLAN
STORServer Releases Guide To Selecting The Right Data Backup Appliance For Any Environment
Global Convergence Inc. Acquires NXO Americas Assets
D&H Distributing Launches Disaster Recovery Initiative Including Solutions, Training, And Materials
Featured Event
Channel Transitions
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
MAX Conference
September 8 to 10, 2014
Orlando, FL
ASCII SMB IT Success Summit
September 17 and 18, 2014
Phoenix, AZ
Navigate 2014 - Continuum User Conference
September 21 to 23, 2014
Boston, MA
Featured Products And Services
Zebra ZXP Series 8 Card Printers
Zebra ZXP Series 8 Card Printers
  Download Datasheet
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BlueStar, Inc.
Datto SIRIS 2
Datto SIRIS 2
  Download Brochure
Request Information
Datto Inc.
AXIS P13 Network Camera Series
AXIS P13 Network Camera Series
  Download Datasheet
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Axis Communications
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