The Secret To Double-Digit Managed Services Growth

By Jay McCall, Business Solutions magazine

This MSP moved its outsourced help desk support in-house, bundled its services offerings, and is now projecting 19% revenue growth this year.

Two years ago, we featured Platte River Networks (PRN), an IT solutions provider that was just getting into the managed services space. If you’re a VAR that’s in the early stages of the transition to becoming an MSP, check out “4 Threats To A Managed Services Start- Up” (of the Oct. 2011 issue). If, however, you’re well into that transition and looking for what’s next in managed services, read on. What’s interesting about PRN is that it has not only made it through the gauntlet phase that every new MSP must pass, but it’s also managed to continue growing by integrating its managed services applications and honing in on common IT trends and needs among its customers.