Newsletter | February 27, 2013

02.27.13 -- The Secret To Double-Digit Managed Services Growth

Business Solutions Newsletter

| Storage & General Computing Edition

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In This Issue:


Will Neglecting Mobile Device Backups Be Your Downfall?
By Jay McCall, networking and managed services editor
One of the hottest trends we’ve covered over the past year is the mobile device explosion. More specifically, we’ve talked about BYOD (bring your own device), the reality that your customers’ employees are bringing their laptops and smartphones to work and using these devices both for personal and business purposes. This opens up a whole can of worms, starting with security issues and extending to your data backups.
Full article...

The Critical Difference Between Cloud Storage And Cloud Backup
By Jamie Brenzel, CEO, KineticD
Storing your customers’ business critical data in a free or cheap storage cloud is akin to storing important family heirlooms in a bus station locker. The threats to your data are limitless — natural disasters, fires, water damage, equipment theft, and hardware failure, to name just a few.
Full article...

Little Known Ways To Recover Missed Revenue Opportunities
By Rick Harber, president and CEO, decisionDigital
In this video Rick discusses how Tigerpaw has improved his access to customer information by pulling all their applications together into a single application. Hear about how decisionDigital has created more touchpoints with their customers than before and experienced many savings across their company.
Watch video...

The Secret To Double-Digit Managed Services Growth
By Jay McCall, networking and managed services editor
Becoming a successful MSP can rarely be attributed to being good at just one thing, such as servicing clients or taking a consultative approach to selling. This MSP moved its outsourced help desk support in-house, bundled its services offerings, and is now projecting 19% revenue growth this year.
Full article...

What Most Backup Vendors Don’t Want You to Know
By Unitrends
There are always a few “secrets” in any industry — and the backup and restore business has its share. Our secrets are widely known within the industry, but are less well known outside of it — for the obvious reason that none of these secrets helps the majority of the vendors in this space.
Learn more...

Launching Your Online Backup Practice — Tips From The Trenches
By Intronis
Picking a cloud-based backup tool on which to build a key portion of your business isn't like plucking an antivirus product out of the pile. Rather, VARs and MSPs need to evaluate and choose the right solution. MSP Philippe Moufflet, of Boston Computer Support Experts, offers some insight on how he selected a partner and what services stood out to him in this video.
Watch video...

News

KineticCloud Supports Apple's Mac OS For Hybrid Cloud Backup

dinCloud Appoints New CTO

Seagate Embraces Open Source: Joins The OpenStack Foundation And Open Compute Project

Sangoma Introduces Family Of Easy-To-Deploy And Cost-Effective SBC Solutions

Industry Webinars

Case Study: Adding HaaS To Your MSP Offerings

Feb. 28; 11:00 a.m. to 12:00 p.m. ET; Join us for this webinar where we talk to Kyle Heath, owner of CSCM IT Solutions, about how he added hardware to his MSP offerings and increased business dramatically.


Why Spiceworks Uses Unitrends For Backup, Disaster Recovery, And Archiving

March 7, 2:00 p.m. ET. This webinar, will explore what criteria Spiceworks used to evaluate backup vendors, why Spiceworks left their previous vendor and chose Unitrends, how Spiceworks uses two Unitrends backup devices and a recovery device for archiving, the Spiceworks CFO’s reaction and why the choice was a no-brainer, and answers to your most pressing questions.

Shows And Events

ASCII Success Summit
March 21, 2013 | Palm Harbor, FL

Ingram Micro Cloud Summit
April 7 to 10, 2013 | Scottsdale, AZ

Ingram Micro Spring VTN Invitational
April 21 to 24, 2013 | Hollywood, FL

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