By Gary Audin
What is a SIP Phone? Manufacturers, vendors, and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.
One of the essential services you deliver to your customers is patch management. From fixing security vulnerabilities to improving performance — keeping your customer’s systems current and secure can be time-consuming and costly.
By Craig Fulton
Efficiency through automation is essential to growth, but it’s customer satisfaction with service delivery that’s critical to long-term profitability. It’s not only the technology in place, but how it’s used — and incorporated into a relationship with clients — that shapes success.
What first began as a buzz term introduced in 1980, the concept of marketing automation has grown from being utilized by few to becoming optimized for many. Hitting its peak in 2004 and suffering from a slight decline after the 2008 recession, marketing automation is back on the up and up and revolutionizing the way that we do business.
Keeping software up to date is a critical component of computer and business security. Most of all vulnerabilities are in third party software. However, keeping all software current can be an overwhelming task for your customers, which is why it often gets neglected but in turn, becomes a great opportunity for you.
By Eric Bassier
In industries with some of the biggest data storage challenges — broadcast, media, retail, geospatial, and many others — many companies don’t refer to their data as “data” anymore. They refer to it as “content,” “assets,” or “information.”
By Michael Pilato
Much like other security devices, access control technology has evolved greatly over the last several years. Traditional access control was much like traditional surveillance technology: independent, “dumb” devices performed a single task — sometimes, not very reliably — and were unable to communicate to any other device.
By Adnon Dow
VARs today are being tasked with expanding their services menu in order to keep up with the industry wide evolution from a model that’s product-focused to one that is more centered on technology services. Even though layering a robust offering of services and solutions on top of core products has quickly become the name of the game, many VARs still focus too heavily on cellular connectivity solutions when building out their mobility practice, which can cause them to miss the bigger picture.
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.