Newsletter | November 22, 2013

11.22.13 -- Today's Modern Retailer Requires A Modern Solutions Provider

Business Solutions Newsletter

| Networking & Managed Services Edition

In This Issue:


Why The AVG-Level Platforms Deal Is Good News For SMBs
By Bernadette Wilson, Associate Editor
AVG Technologies acquired remote monitoring and management (RMM) company LPI Level Platforms earlier this year. This brought together two companies with the goal of providing cloud-based tools to help manage small business customers.
Full article...

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Today's Modern Retailer Requires A Modern Solutions Provider
By Mike Monocello, Editor in Chief
The POS industry has changed. Big surprise, right? Thanks to a variety of factors, with the two biggest probably being payment processors entering the market and the appeal of iPad POS, prices and margins on traditional POS solutions have tanked, leaving many long-standing POS dealers scratching their heads or, worse, working on an exit strategy.
Full article...

Success: Turning Your MSP Strategy On Its Head
Managed services is among the most important business models in the channel, soaring toward maturity with its promise of deeper customer entanglement, increased recurring revenues and greater profits for solution providers that can master its idiosyncrasies. Moreover, the rapid onset of cloud computing in key managed services areas such as backup and recovery is accelerating the model’s potential for growth.
Learn more...

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The MSP Playbook
The MSP Playbook provides the guidance and resources required to fully establish a Managed Services practice. This process guide is designed to help both existing MSPs, as well as new organizations establishing Managed Services as a new business unit.
Learn more...

Give Your Company A Managed Service Makeover
By Jay McCall, Networking and Managed Services Editor
After three years of razor-thin profit margins, this POS VAR-turned-MSP’s new focus on selling HaaS (Hardware-as-a-Service) and payment processing services is leading to a second year of triple-digit revenue growth.
Full article...

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White Paper

Set Your IT Business Up For Success: Achieving Client Satisfaction In The First 30 Days

The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed.
Learn more...

White Paper

5 Closes To A Managed Services Sale

In the Managed Services environment, you most often don’t close a client on one conversation or in one chance meeting. Instead, there are five closes that pull a prospect all the way through the sales funnel.
Learn more...

News

StorageCraft Releases ShadowProtect IT Edition PRO

Webroot And LabTech Partner To Deliver Simple, Scalable, And Profitable Security For Managed Service Providers

NetEnrich Enhances Its Suite Of Remote Infrastructure Management Services

AVG Launches Apple-Centric RMM Toolset That Greatly Simplifies Management Of Mixed Windows/Mac Customer Networks For MSPs

Featured Webinar

The Modern Retailer And You: Finding New Paths To Profit

Serving the needs of today’s modern retailers can’t be done with yesterday’s business model. In this RSPA webinar, ConnectWise product marketing manager Mark Sokol, and retail solutions provider Chris Rumpf of Rumpf Computer Services, discuss who the modern retailer is and new service offerings POS VARs should consider to earn recurring revenue by solving their needs.
Read more...

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