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MSPs: Don't Get Stuck In A Break/Fix Rut
By Mike Byrne, director of MSP, Quest Software, Network Management Division
Over the past few years, I’ve had countless conversations with PacketTrap MSP customers and prospects. In most cases, the topic of conversation shifts to business development, revenue cycle, and ways to use PacketTrap MSP to better service customers.
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Sponsor
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PacketTrap PSA delivers significant time savings by automating processes such as customer self-service, alerts and technician scheduling and management. Increased efficiency means increased profitability. PacketTrap PSA is a robust and intuitive professional services automation solution which includes service request tracking, team scheduling, reports, and dashboards, as well as Quickbooks integration. PacketTrap PSA has the right balance of functionality and ease of use ... and it’s free.
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2 Pain Points SMBs Need You To Fix Now
By Jay McCall, networking and managed services editor
If you’re not currently selling network security and managed services to SMBs, you can’t miss today’s blog. Consider this: according to the latest U.S. Census Bureau statistics, there are more than 2 million firms with 5 to 99 employees.
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Don't Neglect The Security Side Of Social Media
By Seth Robinson, director, Technology Analysis, CompTIA
When it comes to utilizing social media for business purposes, the majority of the responsibility falls on the marketing or brand management staff.
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Join The “IN-Crowd” At ASIS 2012
ASIS draws the top players in the industry — in every sector, every year. More than half of the 20,000 attendees don’t attend any other show. So if you want to rub elbows with security movers and shakers, you need to roll up your sleeves here. Get INside the Expo and touch the technology with more than 700 exhibitors. Expo admission is free in advance. Use the Show Planner to view sessions in 24 topic tracks and search exhibitors, products, and more. Visit www.asis2012.org for details and register today.
ASIS International 58th Annual Seminar & Exhibits
September 10 to 13, 2012 | Philadelphia, PA
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Here's How This MSP Doubled Its Billable Hours In 30 Days
By Autotask Corporation
"I've been in business for more than 10 years, and over that time I've tried a number of run-of-the-mill ticketing systems," said Eric, who owns Savage Systems, a small IT services shop based in Putnam, CT. "I even tried building my own solution with Microsoft Access and my Exchange Server."
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How To Select A NOC That Won't Leave You Hanging At 2 AM
By Steve Ricketts, VP of marketing, Continuum
If only there was a way for managed services providers (MSPs) to get quick answers to tough IT problems. The challenge is finding the right service for the task.
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Top 5 Steps To Disaster Preparedness For SMBs
By Axcient
The news is filled with headlines of disasters — everything from earthquakes, tsunamis, and tornadoes, to computer viruses that threaten to shut down an entire network, or to delete all the data on a server.
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Axcient Teams With NetEnrich To Offer Robust Monitoring And Management
Axcient, the leading provider of cloud-based data and application protection and uptime solutions for the small and mid-sized business market, recently announced a strategic alliance with NetEnrich, Inc., a global provider of remote operations center services, to simplify the operational IT tasks of managed services providers and value-added resellers.
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Nexsan Hybrid Storage Benefits Explained
Nexsan, a leading independent provider of data storage systems, today announced the publication of a new white paper presenting the benefits of Hybrid Unified Storage technology when used in today's high-performance, virtualized environments.
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Shows And Events
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MSPWorld |
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October 3 to 5, 2012 | Austin, TX |
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