Training Moves VARs To The Head Of The Class

How much value can a VAR add by taking advantage of a vendor’s technology training program? One point of sale vendor believes the benefits of education are well worth the investment.

Harbortouch has put significant resources behind its belief in the power of knowledge, offering comprehensive, multilevel training that ranges from POS basics to in-depth courses on individual software programs. Some of the company’s investments in training include the recent creation of a 9,000-square-foot educational facility at its Allentown, PA, corporate headquarters, on-site visits to VAR clients, and online courses offered through its Harbortouch University. The training is also offered to internal Harbortouch staff, including its sales force and technicians, as well as to those responsible for sales, installation, and support at client VARs.

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