Tri-County Bank Adopts Epson For Its Teller Operations

Epson Gives Bank a “Stacked” Multifunction Solution with Maximum Performance in the Smallest Footprint

Epson America, Inc., a leading supplier of value-added financial solutions, recently announced the successful installation of its compact TM-S2000 multifunction scanner and TM-T70II receipt printer at Tri-County Bank (TCB), a family-owned community bank in four locations in rural North Central Nebraska. Epson’s “stackable” solution is the only one available today that can be entirely operated from the front of the printer, making it easier to use and maintain. TCB has teamed up with Epson and Fiserv, a leader in financial services technology, to gain operational efficiencies of its teller operations.

TCB had been running Fiserv’s Integrated Teller for Premier solution for about two years and decided to upgrade to the Fiserv Teller Source Capture to better enable real-time balancing of deposits at the teller line while the customer is present. They evaluated several different options for their scanners and receipt printers and chose the Epson TM-S2000 and TM-T70II solutions because of higher scanning speed, cost-effectiveness, front-facing controls and innovative housing allowing the units to be stacked and therefore, saving valuable counter space.

“Teller space is at a premium to begin with, so adding two separate devices just didn’t make sense,” said Jeremey Shiers, CFO at Tri County Bank. “When I learned about Epson’s TM-S2000 and TM-T70II small footprint multifunction teller solutions, I was excited by the innovation. Epson was also the only company that offered us a 2-year warranty. In just a little bit of space, we have incorporated a complete teller function with the assurance of Epson’s strong warranty policy. Most importantly, by using the Fiserv Teller Source Capture and the Epson solutions, we can provide faster and better customer service.”

Epson has a wide range of solutions for the banking and payment industries,” said, Tom Kettell, Senior Manager of Business Development for Epson's Business Systems Division. "Tri-County Bank was looking to optimize efficiencies at the teller window, which requires feature-rich technology solutions designed to fit where space is at a premium. Epson's stacked solution delivers maximum performance in a very small package, which is key to optimizing work flow, while conserving valuable workspace."

Epson TM-S2000 and TM-T70II
The stacked solution set delivers a multitude of check handling functionality with the convenience of front receipt dispensing – all in one extra-small footprint. In addition, it offers the fastest desktop scanning speed with the highest MICR accuracy in its class, along with ultra-crisp receipt printing. It is the only multifunction teller device that supports printing cashier’s checks, allowing tellers to better serve customers without abandoning the teller station.

Stacked Solution Features

• Super-compact unit with all-front facing controls, including paper loading and receipt printing
• Fastest check scanning speed in its class, up to 200 dpm, with 99.9% MICR accuracy
• 2-sided 24-bit color ID scanning
• Up to 16 lines of endorsement printing
• Only multifunction device that supports printing cashier's checks (2" print area)
• Fast receipt printing, up to 250 mm/sec for both text and graphics (including logos and 2D barcodes)
• Options for 3-track MSR for credit and debit cards, a 2nd pocket to process exceptions or separate documents and a USB hub

For more information, visit pos.epson.com/financial.

About Tri-Country Bank (TCB)
TCB is a $100M family owned community bank with four locations in rural North Central Nebraska. With headquarters in Stuart, NE, TCB provides financial tools based on the unique need and the best interest of the client. For more information, visit www.tricountybank.com.

About Epson America, Inc.
Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. For over 40 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading, open architecture, smart technologies to the point of service. To learn more about Epson America Business Systems Division, For more information, visit pos.epson.com.