From The Editor: Turning Up The Heat On Your Team May Improve Your Business

I often hear from VARs about their struggle to inspire companywide performance that is necessary for business growth. That made me especially intrigued by a conversation with a managed services provider (MSP) during the Autotask partner summit in April. I sat down with Jason Caras, co-CEO of IT Authorities, and we talked about several topics — including how IT Authorities is targeting larger customers for managed services sales. But what really captivated me was Caras' unbridled enthusiasm for the personnel side of his company.