Article | January 22, 2013

Using A Remote Monitoring And Management Tool To Support Break/Fix Customers

In this best practices article, learn how to utilize your remote monitoring and management (RMM) tool for recurring revenue and supporting your break/fix clients. Whether you're just testing the managed services offering or are 100% focused on recurring revenue, you probably have break/fix clients who “don't want to fix what's not broken.” Meaning, they're not quite ready to move with you to a managed services contract. However, you can use your RMM tool to drive your clients to a managed services contract while increasing revenues on break/fix clients. Download the article to learn more.

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