Case Study | January 21, 2014

VAR Launches POS Business After Favor For Friend

Source: APG Cash Drawer, LLC

Sometimes opportunities pop up in the unlikeliest places. Just ask Chris Pace, who ended up with a new business after doing a friend favor – to replace a legacy POS system in the friend’s coffee shop with an iPad- based solution. After researching available options, Pace assembled a solution consisting of iPads, a ShopKeep POS application, and APG Vasario cash drawers.

“I installed the solution and thought that was the end of the road for me and POS,” Pace recalls. “All of a sudden, I started getting phone calls and referrals from customers at the coffee shop who wanted the same system. In January 2012, I signed on as a ShopKeep VAR.”

And so Congruity Solutions, Gilbert, AZ, became a POS VAR. Pace had launched the business in 2011 as a website developer and consultant to keep busy between jobs. Pace, who calls the ShopKeep partnership a happy accident, decided to stick with the vendor since the coffee shop’s POS solution had spurred so much interest – even though it was still in beta when he deployed it.

For ShopKeep, signing Congruity made sense. “Chris understands how hard it is to run a small business,” says Todd Lasher, GM and VP of ShopKeep’s Channel Business. “Chris is passionate about the businesses he works with and has a consistent focus on enabling merchants’ success.”

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