Newsletter | February 8, 2012

02.08.12 -- Virtualization's Impact On Your Data Center; Avoid The Managed Services Commodity Trap

Business Solutions Newsletter

| Networking, VoIP & Managed Services Edition

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In This Issue:


Virtualization's Impact On Your Data Center
By Suzanne Niles and Patrick Donovan, senior research analysts, Schneider Electric's Data Center Science Center
Without question, IT virtualization - the abstraction of physical network, server, and storage resources - has greatly increased the ability to utilize and scale compute power. Indeed, virtualization has become the very technology engine behind cloud computing itself.
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Sponsor

N-able's vision is to make its MSP Partners the most successful in the world. Working closely with you and helping you to define, implement and automate managed services has resulted in stellar growth for many of our partners. Sharing our collective experience, we have put together industry best practices into a complementary virtual book called "The N-able NOC and Service Desk Operations Book".

How One VAR Doubled Its Billable Hours In One Month
By Autotask Corp.
"I've been in business for more than 10 years, and over that time I've tried a number of run-of-the-mill ticketing systems," said Eric, who owns Savage Systems, a small IT services shop based in Putnam, CT. "I even tried building my own solution with Microsoft Access and my Exchange Server."
Learn more...

Detect Tomorrow's Threats Today
By Bitdefender, LLC
With new and variant strains of malware emerging at an unprecedented rate, heuristic malware detection has become an increasingly critical line of defense against threats for many organizations.
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Sponsor

RSA® Conference 2012 – Last Chance to Save $400!

RSA® Conference 2012 – Last Chance to Save $400!

Each day our community faces new enemies. Arm yourself against threats with over 220 interactive sessions spanning 17 tracks. Attend RSA® Conference 2012 February 27 to March 2 in San Francisco. Register by January 27 for your last chance to save $400!

Avoid The Managed Services Commodity Trap
By Jay McCall, networking and managed services editor
Selling BDR (backup and disaster recovery), RMM (remote monitoring and management), and even HaaS (hardware as a service) has become a regular practice for many VARs and MSPs (managed services providers).
Full article...

Are You Doing Enough To Protect Your Customers' Data?
By AVG Technologies USA
Protecting data on your own computer is relatively straightforward, but what about information that connects to your business, which is out of your IT department's control?
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How Unified Communications Pays For Itself
By Don Van Doren, principal and co-founder, UniComm Consulting
Over the past decade, unified communications (UC) capabilities have been developed to enable people to access other people, or to access information much more effectively. The innovations that are emerging stem from the cascading effects of the communications industry as it changes from being largely vertically integrated within one supplier's products a decade ago, into a horizontally layered, standards-based, increasingly open environment.
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Guest Series

Part 2: Four Pillars To MSP Success
By James Foxall, president, Tigerpaw Software

Your business is a beast, and it eats cash! Revenue generation is an ongoing challenge for many organizations — especially technology companies where the founders typically come from a technical background, not a sales background.
Full article...

News

Shockey Monkey 2.0 "Reloaded"

Shockey Monkey recently announced the release of V 2.0, Shockey Monkey Reloaded. Shockey Monkey Reloaded is the first major upgrade to the free IT business management platform, with a new user interface that was designed from the ground up.
Read more...

Level Platforms Announces February 2012 Road Show Event

Level Platforms, a provider of remote monitoring and management solutions for MSPs, is launching a 17-city international road show event focusing on managed services education and collaboration.
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OS33 Announces Integration With Google Apps For Business As Part Of Its Unified Cloud Platform

OS33, an IT-as-a-Service delivery platform, recently announced integration with Google Apps for Business.
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D&H Launches New "Partner Services" Marketing Offering

Recently D&H Distributing, a computer products and consumer electronics distributor, announced the launch of its new Partner Services program.
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CA Technologies Announces CA Private Cloud Accelerator For Vblock Platforms

CA Technologies today announced CA Private Cloud Accelerator for Vblock Platforms, a new solution that drives Business Service Innovation by enabling IT to provide rapid, predictable, and secure provisioning and delivery of cloud infrastructure and critical IT and business services.
Read more...

Webinar

Selling Cloud Services To Business Owners, Not IT Managers

Feb. 23: If you're in the IT industry, you'd have to be hiding underneath an AS/400 to not have heard of the cloud. But, in most companies, the IT manager isn't the one making the final decision about migrating to the cloud. That decision belongs in the hands of the business owner. Join GFI MAX with special guest Paul Byrne from ChannelCloud as we talk about ways you can sell cloud to business decision makers. Learn tips and tricks to help you get your foot in the door with business owners, and avoid the mistakes that many cloud providers make. The webinar is free and registration takes only a few seconds.
View webcast...

Shows and Events

LPI Managed Services Education
& Collaboration Road Show
Starting February 6, 2012 | Orange County, CA, and Toronto

HP/Axcient Cloud Roadshow
Starting February 28, 2012 | Washington, D.C.

RSA Conference 2012
February 27 - March 2, 2012 | San Francisco

ASCII Success Summit
February 29 - March 1, 2012 | Orlando, FL
March 21-22, 2012 | Los Angeles

Featured Products and Services

Email Connector
Email Connector

Product Details
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Tigerpaw Software, Inc.

Autotask Pro
Autotask Pro

Product Details
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Autotask Corporation

Partner Support Program
Partner Support Program

Product Details
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Level Platforms

Eaton Enclosure Power Distribution Units (ePDUs)
Eaton Enclosure Power Distribution Units (ePDUs)

Product Details
Download Datasheet
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Eaton Corporation


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