Voice4Net And EarthBend Join Forces To Bring WebRTC-Based Contact Center Solutions To Communications Technology Dealers

Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, announced it has reached an agreement with EarthBend, a major national distributor of telecommunications, wireless and networking solutions, to offer its new WebRTC Framework product line to EarthBend’s network of communications solutions resellers. Through this relationship, EarthBend will deliver customizable, feature-rich WebRTC-based customer engagement solutions that can be implemented into existing contact centers faster and far less expensively than traditional technology.

This latest partnership extends the existing relationship that Voice4Net and EarthBend already enjoy. EarthBend is one of Voice4Net’s most successful channels, and is a major provider of Voice4Net’s highly successful CCHD contact center platform.

“EarthBend has been one of our most valued distribution partners, and we are delighted that the company has elected to offer our WebRTC Framework suite to its dealers,” said Rick McFarland, Voice4Net’s chief executive officer. “We’ve worked diligently to develop WebRTC-based solutions that can provide a number of key benefits to businesses, such as easier customization, faster implementation, and certainly, lower costs. By teaming with a market-savvy distribution partner such as EarthBend, we can help more dealers capitalize on these technologies.”

“Voice4Net has proven itself to be an innovative provider that has enabled our channel partners to offer contact center solutions that best serve the needs of their end user customers,” said Ryan Donovan, general manager and vice president of sales at EarthBend. “We’re glad to continue our relationship with Voice4Net, and help our resellers benefit from these very compelling WebRTC-based solutions.”

Voice4Net is the recent recipient of four industry awards honoring its WebRTC Framework suite, including the Frost & Sullivan 2014 New Product Innovation Award; plus 2015 Product of the Year awards from INTERNET TELEPHONY magazine, CUSTOMER magazine, and the WebRTCWorld news site.

About Voice4Net
Based in Dallas, Texas, Voice4Net generates new and useful tools that integrate telephony and database systems. Voice4Net clients enjoy one hundred percent seamless integration between customers, employees and their businesses. By combining the traditional technology of telephones and its cutting-edge proprietary software, Voice4Net ensures unrivaled flexibility in the crucial area of business communications. For more information, visit http://www.voice4net.com.

About EarthBend
EarthBend has been distributing telephony peripherals and IT solutions to a vast group of telecommunication resellers since 1993. In addition to its North American distribution footprint, EarthBend has been serving clients directly in the Midwest for 32 years. Today, EarthBend serves as an extension of its 3,000 plus customers, providing highly qualified engineers with key certifications from some of the largest voice, data and technology manufacturers in the industry. EarthBend’s offerings are highly scalable, secure, easily managed and optimized to meet evolving customer needs, and with an extreme focus on delivering cost-effective solutions and best-in class customer satisfaction. For more information, visit http://www.earthbend.com.