Newsletter | May 25, 2012

05.25.12 -- Warning: Cloud Services, Break/Fix Pricing Aren't Compatible

Business Solutions Newsletter

| Networking, VoIP & Managed Services Edition

Forward to a Friend

In This Issue:


Limit Your MSP Mistakes: Learn From Your Peers
By Michele Miller, president, Ener Systems
As Ener Systems has discovered, learning from your peers is better than learning from your own mistakes.
Full article...

Sponsor

N-able's newest white paper, The 7 Keys to MSP Success, from N-able Technologies, reveals how the world's most successful and profitable MSPs deliver consistent, repeatable, scalable services with optimal efficiency — and dominate their market. N-able works with over 2,500 MSPs around the world. Over the past 12 years their top-performing partners consistently grow profitable, scalable businesses with recurring revenues and improved business valuations. In this paper, the experts at N-able boiled down their observations, and 10+ years of experience working with top MSPs, to seven key success factors.

Get Mobile Now — Security And Application Support Solutions For BYOD
By Paul Andersen, marketing manager, Array Networks
What role will you play in helping your customers address the security and application challenges that come with the BYOD (bring your own device) to work trend?
Full article...

Warning: Cloud Services, Break/Fix Pricing Aren't Compatible
By Mike Byrne, director of MSP, Quest Software, Network Management Division
As you start selling more comprehensive vendor management services, don't undersell the cost of down time.
Full article...

Why You Should Sell UC-As-A-Service
By Jay McCall, networking and managed services editor
Many VARs and MSPs have seen VoIP (voice-over-Internet-Protocol) become a "race to the bottom" with regard to profit margins. Selling UC (unified communications) as a managed service is a whole other matter.
Full article...

Build Your MSP Practice On A ROC
By NetEnrich
For many managed services providers (MSPs), especially those who launched into the recurring revenue business model early on, there was no choice but to invest in a network operations center (NOC) and in-house help desk to meet customer needs.
Learn more...

Don't Consolidate Your Data Center Without Reading This
By APC by Schneider Electric
The consolidation of one or more data centers into an existing data center is a common occurrence.
Learn more...

An MSP Captures 1,000 More Billable Hours A Year With A New PSA
By Autotask Corporation
NGEN is an IT services firm helping small to midsize businesses get the most from their computer, telephone, and Internet technology. NGEN is confronted by the same challenges that face so many IT service companies.
Learn more...

News

LabTech Software Unveils Multi-Vendor Dashboard

LabTech Software, a remote monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers, recently announced a new multi-vendor dashboard that centrally manages data protection environments.
Read more...

6fusion Cloud Resource Meter For VMware vSphere Reaches Public Beta

6fusion, a provider of utility metered public, private, and hybrid cloud infrastructure management solutions, recently announced multi-hypervisor support with the expansion of its cloud computing platform to support the Open Source and Citrix Xen platforms.
Read more...

Zscaler ThreatLabZ Releases Q1 2012 State Of The Web Security Research Report

Zscaler published a Q1 2012 report that provides insights into how users access the web, what they do on the web, and details on enterprise policies and security threats.
Read more...

Panasonic Announces SIP Phone Optimal For Office Spaces

Panasonic recently announced today the addition of the KX-UT248-B Executive Desk Phone to its current lineup of Session Initiated Protocol (SIP), UT Series telephones.
Read more...

Symantec Expands Security Capabilities For Managed Service Providers

Delivering a proof point from its managed service provider (MSP) strategy, Symantec Corp. recently announced the Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya software.
Read more...

Webinar

Born To Run - Avoiding Internal Sales Road Blocks
By GFI MAX

In this webinar we'll focus on some of the internal road blocks that MSPs and IT support companies create for themselves, sometimes without even realizing it. Join us on Thursday, May 31, 2012, 11a.m. to 12p.m. US Eastern DST, as presenters John Black, from MSP Telemarketing, and Robert Peretson, from Successful Computer Consulting, teach us how to spot and overcome these obstacles to get your sales and marketing back "On Fire" and out from the "Darkness on the Edge of Town."
View webcast...

Shows and Events

Ingram Micro 2012 Cloud Summit
June 4-6, 2012 | Scottsdale, AZ

ASCII Success Summit
June 28, 2012 | Washington, D.C.

CompTIA Breakaway
July 30 - August 2, 2012 | Las Vegas

Featured Products and Services

Autotask Pro
Autotask Pro

Product Details
Request Information

Autotask Corporation

Exchange Integrator
Exchange Integrator

Product Details
Download Brochure
Request Information

Tigerpaw Software, Inc.

Axcient Disaster Recovery
Axcient Disaster Recovery

Product Details
Download Case Study
Request Information

Axcient

Healthcare IT Channel Training Workshop
Healthcare IT Channel Training Workshop

Product Details
Request Information

CompTIA


Twitter LinkedIn YouTube Business Solutions
Twitter LinkedIn YouTube Business Solutions

BSM Resource Centers
Content Management | Managed Services | Point Of Sale | Network Security | Data Collection | Storage | Wireless & Mobility | Payment Processing | RFID
Buyer's Guides
Partner Program Insider 2011 | Guide to POS Products & Payment Processing Products | Advertise With Us
Featured Issues
Best Channel Vendors | Best Channel Products | Inside CompTIA | Inside RetailNOW | Advertise With Us
Services
Subscribe/Renew | Change Address | Sign up for BSM e-Newsletters | Contact The Editor | Media Kit | Advertise With Us | List Rentals |
Article Reprints | Archive | Current issue | www.BSMinfo.com | About Us
Industry Partners
AIM | RSPA | ETA | Data Storage Connection | Retail Solutions Online | Supply Chain Market