Wasp's Accuracy Takes The Pain Out Of Asset Tracking

MCS Digital

MCS Digital is Australia’s leading specialist provider of mission critical mobile radio communications.  For more than three decades, MCS Digital has focused on design, delivery and support of mission critical communications equipment and systems in Australia and New Zealand. With a combined focus of reliability and quality, MCS Digital’s experience extends across a wide range of industry sectors, with expertise in high risk and hazardous environments.

MCS Digital service and support ranges from the provision of terminals on the MCS network to the design, installation, commissioning and ongoing support of major mission critical radio communication systems, which incorporates long term contract and short term rental of large radio fleets and ancillary equipment. To support the ongoing delivery of world-class radio communication solutions, MCS Digital is updating its current software, MobileAsset Pro, to MobileAsset Enterprise. Doing so will help meet the growing needs of the business.

From Excel to Ease

One major challenge MCS Digital faced was the need to accurately record and track asset information, including maintenance documentation. Prior to choosing Wasp, MCS digital utilized Excel. With assets distributed across several locations, managing MCS-owned and client-owned assets from the main location became tricky. Manually logging asset information only occurred on the database at the main headquarters, which increased error in the double handling of information, and the inability for multiple users to work on an active database at the same time. Excel could not facilitate a signature requirement of the user who updates the equipment or maintenance records, and most important, Excel could not prohibit the duplication of serial numbers and primary IDs, which is crucial to ensuring there are no errors in the system. This made audits very timing consuming and overall, an ineffective tracking and management system.

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