10 Ways Mobile POS Impacts Restaurant Revenue and Customer Experience
By Toan Dinh, CMO, TouchBistro Inc.
Restaurants have led the way in adopting mobile tablet-based point of sale (POS) systems. Twenty eight percent of restaurants have gone mobile, and of those that have not made the switch, nearly 70 percent are making mobile their top priority.
Restaurant owners understand mobile POS systems have tangible impacts on restaurant revenue and intangible, positive impacts on the customer experience. When owners are intimately familiar with restaurant profit margins being in the 3 to 4 percent range — and the intangibles are what make or break a restaurant — it's no surprise experienced restaurateurs have a keen sense for anything that can positively impact revenue and customer experience. A mobile POS delivers both.
Here are 10 ways mobile POS makes a positive impact on a restaurant business — and 10 things you can point out to your restaurant customers in the market for mobile POS:
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