What Are Your True POS Hardware Costs?

By Brandon Grant, Director, Business Development & Partnerships, Accucode
Used with permission from APG Cash Drawer

The decision between purchasing a POS system and subscribing to an outcome guaranteed by as-a-Service programs is not as cut and dry as you would think. In the SMB landscape, making this decision can be a very daunting ordeal for a business owner who has never felt the pain of owning business hardware technology. The decision a business makes will ultimately dictate what type of internal infrastructure is needed to support that decision. If a business is purchasing the hardware needed to run their business, they have to invest in the internal resources to support their purchase. There are additional costs associated with supporting a solution above and beyond financing that need to be taken into account. On the other hand, if the business subscribes to an outcome, there is no need to invest heavily in internal resources.

From my experience, what most business owners in the SMB marketplace overlook is the true total cost of ownership of a complete POS system. What is it really going to cost (directly and indirectly) to purchase and maintain the technology they need? When I talk to SMB business owners, 90% of them do not take into account the costs of acquisition, management and support, communications, end user expenses, opportunity cost of downtime, and other productivity losses.

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