By Shaun Neal, Senior Consultant at Burwood Group
For some businesses, the demand on their wireless networks has built gradually. But how should a business respond if the demand is suddenly greater? In this situation, the most important thing to do is to evaluate what applications are essential or beneficial to the business and identify those that may be more of an employee convenience. This process should include stakeholders and end users to ensure it is well thought out. If there are applications that have to be put on a timeline due to resource constraints, it is better to identify them up front so that it can be communicated to the organization. Secondly, the quantity, type, and location of devices using those applications will determine the demand on the network. In most cases this means planning for the peak capacity of any given location within an organization — board rooms for instance may be underutilized for 80 percent of the work week, however for the 20 percent that they are in use, proper capacity planning is of paramount importance to ensure productivity.
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