Newsletter | July 5, 2013

07.05.13 -- Which PSA Software Is The Best? We Reviewed The Top Three.

Business Solutions Newsletter

| Networking & Managed Services Edition

In This Issue:


PSA (Professional Services Automation) Software Solutions Product Review
By Jay McCall, networking and managed services editor
If you’re an IT solutions provider that’s considering selling managed services, it won’t be long before you’re ready to trade in your Excel tracking and ticketing system for something more robust. Many of the PSA offerings on the market today include modules for project management, resource management, CRM (customer relationship management), and knowledge management. Most MSPs will agree that the time and project management savings from a PSA alone are worth several times the cost of the software.
Learn more...

Autotask PSA (Professional Services Automation) Product Review
Dale Walls is the president of Corsica Technologies, an MSP who was featured on the cover of our August 2012 issue. Walls has been an Autotask user for the past seven years. We sat down with Walls to talk candidly about the strengths and weaknesses of Autotask.
Learn more...

ConnectWise PSA (Professional Services Automation) Product Review
Brad Horsley is the CTO of Choice Solutions, an MSP who was featured on the cover of our October 2012 issue. Horsley’s company has been a ConnectWise user for more than three years. We sat down with Horsley to talk candidly about the strengths and weaknesses of the ConnectWise PSA software Choice Solutions uses.
Learn more...

Tigerpaw PSA (Professional Services Automation) Product Review
Elizabeth Elder is an IT manager, consultant, and certified PMP (project management professional) at Choice Technologies, an MSP that was featured on the cover of our February 2013 issue. Elder is the Tigerpaw Software expert at her company and has been using this product for the past nine years. We sat down with Elder to talk candidly about the strengths and weaknesses of Tigerpaw.
Learn more...

White Paper

The Managed Services Sales Imperative

This MSP Guide from Continuum discusses how emphasizing sales and capacity utilization builds and sustains MSP profitability. It includes information regarding the case for increased sales focus, the real managed services business model, 3 phases of MSP sales execution, positive dynamics of utilization tipping point, and what makes MSPs valuable.
Learn more...

White Paper

5 Services To Grow Your Business In 2013

What’s your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands. The last thing you want is to lose a client because you don’t offer a certain service.
Learn more...

Video

Tigerpaw Software Testimonial — Steve Sutton, Copper State Communications

Steve Sutton with Copper State Communications talks about Tigerpaw at the Tigerpaw User Conference.
Watch video...

News

PowerCloud Systems Launches New PowerUp Partner Program For WiFi-As-A-Service

New Seagate NAS Storage Solution Delivers Industry's Highest Capacity And Best Performance

Rackspace Hires New Sales Leader To Drive Customer Acquisition

VaultLogix Offers Free Month of Cloud Backup Service For New SMB Customers Signing One-Year Contracts

Shows And Events

CompTIA ChannelCon
July 30 to August 2, 2013 | Orlando, FL

GFI Partner Summit
September 22 to 24, 2013 | Las Vegas, NV

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

Channel Transitions
October 7, 2013 | Philadelphia, PA

Featured Products And Services

Datto SIRIS Lite
Datto SIRIS Lite

Product Details
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Datto Inc.

CompTIA Security+
CompTIA Security+

Product Details
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CompTIA

PC Configuration And Network Policy Enforcement Software
PC Configuration And Network Policy Enforcement Software

Product Details
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N-able Technologies Inc.

AVG CloudCare
AVG CloudCare

Product Details
Download Datasheet
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AVG Technologies USA, Inc.


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