By Mark Palmer, Invu
We all know the risks of poor operational efficiency and how it can undermine business value. In a market that remains incredibly price-sensitive, excellent, well-priced products and services may not be enough to sustain business relationships. In a highly integrated supply chain, organisations increasingly need to be able to demonstrate an easy, efficient and effective business model. Poor manual, paper-based processes that slow down procurement, result in inaccurate invoicing or delay payments are becoming a serious problem for organisations, especially those in the mid-market dealing with blue chip customers and suppliers.