Xerox Positioned In Visionaries Quadrant In 2012 Enterprise Content Management Report

Xerox has been placed by Gartner, Inc. in the Visionaries Quadrant of its 2012 Magic Quadrant for Enterprise Content Management (ECM)¹ for its completeness of vision and ability to execute.

The Magic Quadrant, a proprietary research tool developed by Gartner, offers visual snapshots of a market’s direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute.

DocuShare, Xerox’s ECM platform, helps organizations of all sizes automate the entire lifecycle of documents. The latest version, DocuShare 6.6, offers improved workflow to address business processes such as accounts payable and contract management, and options for capturing high volumes of paper documents.

“A company’s productivity can soar with a smart content management solution,” said Stephen Cronin, president, Xerox Large Enterprise Operations. “Xerox delivers this with our latest cloud-based innovations, which we believe supports our position as a visionary in Gartner’s ECM Magic Quadrant. Today, our customers are managing storing and sharing documents more efficiently.”

Xerox LiveKey is an example of Xerox’s cloud-based innovations, representing the next generation of transaction processing. LiveKey helps capture and share paper-based information in seconds, slashing steps in a traditional workflow that typically take up to 14 days to complete. An HR coordinator processing new hire paperwork, for example,  can place a document on a Xerox multifunction printer (MFP) and simply touch the LiveKey button to digitize the information and send it for immediate, secure processing by Xerox Transactional Content Manager, a hosted ECM system.

Xerox also has ECM offerings designed for the unique document workflows for the legal profession, mortgage and health care industries. The offerings are supported by Xerox innovation including patented tools for text and image analysis, categorization and content analytics. 

• Xerox Litigation Services offers a suite of services, technology and consulting expertise to manage the logistics of e-discovery so corporations and law firms can focus on case strategy.
• Xerox Mortgage Services removes the need to print, sign and ship paper documents, significantly accelerating the mortgage process. It enables mortgage participants, including lenders and borrowers, to collaborate electronically along every step of the mortgage lifecycle by providing secure functionality to electronically sign, store, access and manage legally-binding loan documents.
• Midas+ Healthcare Suite is an integrated suite of software applications for patient care management, risk management, performance improvement, benchmark comparison data and regulatory reporting.

About Xerox DocuShare
Xerox DocuShare is an enterprise content management application developed by Xerox. DocuShare delivers capabilities for document management, process automation and paper-to-digital solutions, and enhances cost savings and productivity gains for Xerox managed print services customers. Learn more at http://docushare.xerox.com/.

Learn more about Xerox Enterprise Content Management at http://www.xerox.com/ecm.

About Xerox
With sales approaching $23B, Xerox is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.  For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com.  For investor information, visit http://www.xerox.com/investor.

About The Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

¹ Gartner, “Magic Quadrant for Enterprise Content Management,” by Mark R. Gilbert, Karen M. Shegda, Kenneth Chin, Gavin Tay, and Hanns Koehler-Kruener, 18 October 2012.