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1. An MSP Boosts Its ROI With A ROC Solution
   5/23/2012

   Backed by NetEnrich’s IT operations and Small Business Services (SBS) package, Databranch now provides its customers 24 x 7 x 365 proactive IT support and the peace of mind that goes with it.

2. A New Way To Reach The Clouds
   5/22/2012

   The possibilities made available by cloud-based UC services have created present economic efficiencies that are becoming too attractive to ignore. By Frederic Dickey, director of product management, Sangoma Technologies

3. Don’t Be Channel Program Oblivious
   5/22/2012

   Taking the time to understand your vendor partner programs is a key to hitting your double-digit growth goals. By Brendan Kinkade, VP of channel management and global alliances, FalconStor

4. Axios IT Improves Client Service And Maximizes Profit Through Network Monitoring And Business Automation
   5/21/2012

   PacketTrap MSP has lessened the burden by simplifying common business processes through integration with a professional service automation (PSA) solution. PSA tools, such as Autotask service management that Axios has deployed, enable MSPs to track technician time, generate bills and invoices and report on service activity.

5. Cloud Backup — Guiding SMBs Through Seeding
   5/18/2012

   With the amount of data on the rise as well as data protection and backup concerns, MSPs have a great opportunity to become trusted advisors for their clients. By Brian Findlay, director, Global Storage, Imation Scalable Storage

6. Replacing An Old Analog System With A Far Superior IP Solution
   5/17/2012

   Providence College is a near 100-year-old institution with approximately 4,000 students. Although its academic offerings are superior, its outdated analog video surveillance system, charged with monitoring 50 campus buildings, was becoming a costly burden. By VideoInsight

7. Why You Should Sell UC As A Managed Service
   5/17/2012

   Many VARs and MSPs have seen VoIP (voice-over-Internet- Protocol) become a ‘race to the bottom’ with regard to profit margins. Selling UC (unified communications) as a managed service is a whole other matter. By Jay McCall, networking and managed services editor

8. Get Mobile Now — Security And Application Support Solutions For BYOD
   5/16/2012

   What role will you play in helping your customers address the security and application challenges that come with the BYOD (bring your own device) to work trend? By Paul Andersen, marketing manager, Array Networks

9. VDI Vs. Desktop Virtualization: Which Is The Better Choice?
   5/11/2012

   Understanding the key differences between these two technologies will help ensure you’re providing your customers with the best resources. By Scott Sims, GM, he Americas theater, 2X Software

10. End-To-End POS Solution Delivers Savings To Restaurant
    5/4/2012

    POS Partners (www.we-are-pos.com) is a South Elgin, IL-based, VAR that understands the role IT plays in creating a positive customer experience. The reseller, which serves the Illinois and Wisconsin areas, specializes in POS, security, and payment solutions. By Touch Dynamic