Featured Articles

  1. 85% Of IT Pros Say Self-Service Analytics Enhance IT Service Delivery
    11/1/2016

    Analytics can also improve service desk efficiency and can identify gaps in the ITSM process. By Christine Kern, contributing writer

  2. Warning: Headache-Inducing Hiring Advice Ahead
    10/31/2016

    When an article is headlined 5 Interview Questions Every Recruiter Should Ask, it’s pretty much a guarantee I’m setting aside the next several minutes to read it. But before you click on this link to read the article I’m referencing, I implore you to not ask these five questions. Do not accept this article as a best practice — unless you want candidates to recreate the scene in the photo that accompanied the article. The candidate looks like she’s thinking, “Are you people kidding me?”

  3. Managed Services News
    10/31/2016

    StorageCraft Technology Corp. has released VirtualBoot for vSphere, a new technology that gives StorageCraft ShadowProtect SPX users the ability to virtualize backup images as guest virtual machines (VMs) directly on VMware ESXi hosts without the use of an intermediary appliance or secondary conversion process.

  4. POS, Payment Processing, AIDC, And IP Video News
    10/31/2016

    Honeywell has released new models of its MP Series compact industrial label printers. The MP Series printers are among the smallest industrial label printers on the market, featuring all-metal casings for improved durability. The MP Series printers can be used in almost any orientation and can be mounted on walls, manufacturing lines, or fork trucks. In short, Honeywell has designed these printers for industrial work environments where space is an issue.           

  5. BI Survey 16 Identifies BI Product Leaders
    10/31/2016

    Dimensional Insight, Pyramid Analytics, prevero, Jedox, and Yellowfin are all among top BI vendors. By Christine Kern, contributing writer

  6. VARCOM 101 For ISVs
    10/27/2016

    The following is an edited transcript of Business Solutions’ Editor in Chief Mike Monocello’ s Q&A with Jason Firment, Director of Point of Sale and Director of VARCOM for BlueStar which took place at ISV IQ Live! held October 6 in Philadelphia.

  7. BlueStar Introduces ISV Connect
    10/27/2016

    The following is an edited transcript of Business Solutions’ Editor in Chief Mike Monocello’ s Q&A with Jason Firment, Director of Point of Sale and Director of VARCOM for BlueStar which took place at ISV IQ Live! held October 6 in Philadelphia.

  8. MACRA Brings New Challenges For Smaller HIT Vendors
    10/26/2016

    Smaller EHR vendors might end up in a pinch because of certification requirements around MACRA.

  9. Epson ISV Conference Recap: Full Speed Ahead with OmniLink Merchant Services
    10/25/2016

    I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.

  10. Forrest Endpoint Securities Suites Report Names Leaders In Securities Solutions
    10/25/2016

    Trend Micro, Sophos, Symantec lead the pack for threat prevention and detection. By Christine Kern, contributing writer