Featured Articles

  1. Switching To Managed Services? Take A Look At Your Org Chart
    6/12/2015

    One of the things I enjoy most about our regional Channel Transitions conferences are the conversations with leading MSPs about what they’re doing to be successful and what challenges they’ve overcome. I learn something new with each interaction. At our recent event in Newark, one of our panelists described his organizational chart in a way that was eye-opening for me.

  2. Survey Finds Managed Cloud Backup Services Crucial For Resellers To Compete
    6/12/2015

    Resellers count on the availability of reliable, affordable managed cloud backup solutions in order to compete in the ever-expanding marketplace, according to a recent survey conducted by CloudBerry Lab, a vendor of backup and management solutions for public cloud storage services.

  3. Kaseya Report: Adopting Practices Of Mature IT Departments Benefits The Entire Business
    6/12/2015

    Research from Kaseya reveals that by adopting best practices, IT departments can help their companies find more time to achieve their business goals.

  4. What Role Should Solutions Providers Play In Business’ Migration From Windows Server 2003?
    6/11/2015

    July 14 will be the end of service (EOS) for Microsoft Windows Server 2003. And although a sense of urgency to migrate to a new solution has been increasing over the past few weeks, there are still many businesses — some of your IT clients and prospects — who are still at the beginning of the process. David Brisbois, senior manager of assessment and technology deployment services consulting for Softchoice, says, “A lot of the customers are aware of the issue. They don’t have time to address it.”

  5. PCI DSS 3.0 “Best Practices” Become Requirements On June 30
    6/11/2015

    Although PCI Data Security Standard (DSS) 3.0 went into effect at the beginning of the year, some elements of the standard were designated “best practices” until they would become mandatory on June 30. In addition to requirements your merchant IT clients need to ensure they comply with in a few weeks, there are also soon-to-become requirements that directly affect you. You will need to provide your merchant IT clients that the solutions and services you provide are in compliance with PCI DSS.

  6. EMV Migration Forum Releases Guidance On EMV Debit Technical Framework, Liability Shift
    6/11/2015

    The EMV Migration Forum provides guidance for the EMV migration with U.S. Debit EMV Technical Proposal and Understanding the 2015 U.S. Fraud Liability Shifts.

  7. Study Shows Communications Solutions Are Vital To Field Service Companies
    6/11/2015

    A field service study from TechnologyAdvice Research explores customers’ opinions toward service visits and found that while field service technicians are performing fairly well, opportunities still exist for solutions providers to help their clients increase brand loyalty.

  8. NitlovePOS Malware Uses Phishing Attacks To Target POS Terminals
    6/11/2015

    Social engineering and spear phishing emails are being actively used to target employees who have access to payment applications, virtual terminals, and electronic cash registries, according to cybersecurity experts.

  9. Will Android Pay Help Advance Mobile Wallet Trend?
    6/11/2015

    Google introduced Android Pay several days ago at its I/O developer conference. The Android Official Blog states mobile carriers, payment networks, banks, and retailers came together to develop the mobile wallet, and it offers “developers an open platform to collective push mobile payments forward.”

  10. CompTIA’s Trends In Managed Services Study: Organizations Are Making More Use Of MSP Services
    6/11/2015

    Awareness and adoption of managed services, particularly for information technology (IT) needs, is on the upswing, according to the latest research from CompTIA.

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