Featured Articles

  1. What MSPs Can Learn From Chick-fil-A
    9/17/2014

    I love coming across quick, easy-to-follow advice for solutions providers. During a short presentation at the recently-held GFI MAX Customer Conference in Orlando, Tony Hayden, president of Sabre Networks, shared his thoughts on why an MSP should adopt many of the practices of restaurant chain Chick-fil-A. He believes the result would be a highly successful business. Here's what the restaurant does that can be applied to your business.

  2. Voice Technology Applications In The Warehouse Environment
    9/16/2014

    Voice technology has taken hold in a variety of work environments, but applications are particularly beneficial for warehouses. Businesses with warehouses use voice technology when picking stock, inventorying and replenishing stock, and improving customer service.

  3. Healthcare Providers Have EHRs, Need Advanced Use Of IT
    9/16/2014

    Data from a survey conducted by the American Hospital Association in its 2013 Annual Survey IT Supplement reveals that most hospitals use basic EHR (electronic health records) systems, but lack advanced use of healthcare IT.

  4. California Sends Two Student Data Privacy Bills To Governor
    9/16/2014

    California has taken the lead in student data privacy and sent two bills to Gov. Jerry Brown. SB 1177 lays out privacy guidelines for operators of Internet websites, online services, online applications, and mobile application, while AB 1584 deals with contracts between local educational agencies and third-party technology vendors.

  5. Federal IT Spending Expected To Decline
    9/16/2014

    Federal IT spending is expected to decline, with the decrease attributed to the Department of Defense (DoD), according to Deltek. An article from the e-Commerce Times states that spending within the civilian sector in 2015 is expected to equal that in 2014, although there will be differences among departments and agencies.

  6. Survey Reveals Lax Disaster Recovery Preparation
    9/16/2014

    When business is good and a company is performing at its optimum capacity, it’s easy for a company not to think about what they would do in the instance of a disaster. While organizations usually have a contingency plan in place if the power goes out or the fire alarm goes off, some are not ready for a natural disaster that prevents employees from making it to work for days — or even weeks — at a time.

  7. Field Service IT News For VARs — September 16, 2014
    9/16/2014

    In the news, the development of autonomous haulage systems benefits the mining industry, determining the GPS tracking solution for your client, and how to measure the success of a private fleet.

  8. Supercharge Your Business With Standard Operating Procedures
    9/16/2014

    The managed services model is all about efficiency. If you’re currently on a break-fix model or not yet fully embracing services, an important step is going to be getting your business in order. At the recently-held GFI MAX Customer Conference in Orlando, Karl Palachuk, MSP and author, Small Biz Thoughts, talked about how standard operating procedures can help MSPs get organized, save time, and make more money. 

  9. Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014
    9/15/2014

    In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.

  10. Doctor Video Consultations Are On The Rise
    9/15/2014

    Telecom leaders gather to discuss increase of doctor video consultations.

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