CompTIAblog

  1. SMB Is All The Rage
    8/18/2011
    By Gennifer Biggs, security, storage, and managed services editor
    During the CompTIA Breakaway event earlier this month (yes, I am behind on writing this, thanks for reminding me), I sat down with Ingram Micro’s Kirk Robinson, VP and GM of commercial markets, and Jason Bystrak, sales director for the services division, to talk about a new Ingram Micro initiative — its refreshed and expanded focus on SMB.
  2. CompTIA Breakaway: Turning Good Ideas Into Great Results
    8/2/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Peter Sheahan, founder and CEO of ChangeLabs, presented the feature keynote on Tuesday, Aug. 2, in the opening hours of CompTIA Breakaway 2011, sharing his advice on how to help your potential or current customers make buying decisions.
  3. CompTIA Breakaway: What’s Coming In 2012?
    8/2/2011
    by Gennifer Biggs, security, storage, and managed services editor
    CEO and president of CompTIA, Todd Thibodeaux, took center stage Tuesday morning at CompTIA’s annual conference, Breakaway 2011, which kicked off Aug. 1, and continues through this week. He unveiled the philosophy for CompTIA for the coming year — a set of four goals the organization calls ECAP — educate the IT channel, certify the IT workforce, advocate on behalf of the IT industry, and give back through philanthropy. To explain each goal, Thibodeaux welcomed CompTIA staff to the stage.
  4. RMM: Not Just For MSPs Anymore
    7/29/2011
    by Gennifer Biggs, security, storage, and managed services editor
    One of my favorite blogs to follow is that of Larry Walsh, who launched his own company and the Channelnomics blog nearly a year ago. This week, he passed along a piece of research he collaborated on, a look at the impact remote monitoring and management (RMM) tools have on the profitability of IT solution providers that use them.
  5. CompTIA Breakaway: Education Focus Continues
    7/29/2011
    by Gennifer Biggs, security, storage, and managed services editor
    As I pack up and prepare to head out to CompTIA Breakaway 2011, I had the chance to talk with CompTIA President and CEO Todd Thibodeaux about his goals for this year's event in Washington, D.C. He explained that members should expect to see a continuation of CompTIA's stated goal of turning Breakaway into an education-focused event.
  6. CompTIA Breakaway Panel: Distributors Are Changing Traditional Partnerships
    7/6/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Ever wonder what value can be found within distributor partnerships? If you are a VAR or MSP, you can learn more about how to better leverage your distributor partners as you grow your IT business during CompTIA Breakaway, starting Aug. 1 in Washington, D.C.
  7. Healthcare IT Continues Monumental Growth
    8/13/2010
    By Gennifer Biggs, security, storage, and managed services editor
    After launching its healthcare initiative in cooperation with electronic healthcare records vendor NextGen in February, distributor Ingram Micro was ready to talk about the future of healthcare IT during CompTIA Breakaway.
  8. Free PSA Tool Enters The Managed Services Fray
    8/13/2010
    By Gennifer Biggs, security, storage, and managed services editor
    OwnWebNow (OWN) CEO Vlad Mazek unveiled a new professional services automation (PSA) tool option for MSPs at CompTIA Breakaway — a free, web-based PSA tool that he says provides the simple, intuitive ticketing and invoicing many new MSPs need. Vlad, whose company offers Exchange Defender, a network security service, as well as offsite backup, hosted Exchange, Sharepoint, and other web services, rolled out Shockey Monkey during CompTIA's event.
  9. Converging Technology Drives SaaS Solutions Into New Territory
    8/13/2010
    By Gennifer Biggs, security, storage, and managed services editor
    During CompTIA Breakaway, I had the opportunity to talk with David Hughes, CEO of Reflexion, a hosted email security vendor that has expanded to offer several other hosted security options, including encryption, in the last few months. By Gennifer Biggs, security, storage, and managed services editor
  10. Don’t Forget The ‘Managed’ Portion Of Managed Print Services
    8/13/2010
    By Gennifer Biggs, security, storage, and managed services editor
    During CompTIA Breakaway, I had the chance to meet and talk with the new director of managed print services (MPS) at OKI Data, Tim Brien. Tim and I reflected on the traction that MPS gained in 2010, and then talked about what he expects to drive additional growth to come in upcoming months.