ECM Executive Commentary

  1. What SMBs Are Looking For From Their IT Solutions Providers
    8/20/2015

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  2. MSP Sales Teams Are Not Just From IT Backgrounds Anymore
    8/20/2015

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  3. What To Consider When Planning Your Business Exit Strategy (Part II)
    8/20/2015

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.

  4. Don’t Supersize, Optimize: New Strategies For Document Management Solutions
    8/10/2015

    All businesses relentlessly seek new strategies to reduce costs and increase productivity. Every dollar saved goes back to the bottom line to fuel growth. Costs can be recovered in many areas across the business.

  5. Disaster Strikes: 3 Critical Factors That Should Be A Part Of A Recovery Plan
    7/27/2015

    In the darkest days after a tornado in early May damaged 30 percent of Van, Texas, (a city outside of Dallas) residents were provided some relief when the Van High School “Vandals” baseball team beat North Lamar High School to go on to the state semifinals for the first time in program history.

  6. What To Consider When Planning Your Business Exit Strategy, Part I
    7/24/2015

    One of the areas I spend considerable time on is helping business owners prepare for and then complete an exit from the business they often founded and have worked in for decades. Let’s get one thing straight:  It is a big deal for an entrepreneurial owner to exit his or her business. In fact, it is a very big deal. The saddest call I receive comes from a small business owner that has worked in their company for decades. It was their creation, and they have poured sweat and blood into building it to where it is today.

  7. Leadership Lessons Learned By A Systems Integrator On A 7,500-Mile Rally To Mongolia
    7/22/2015

    The most important leadership lessons come from the least likely scenarios. I’ve found this to be true throughout my career as an entrepreneur and executive, and it’s part of the reason I’ll spend a few weeks this summer driving thousands of miles across Europe in a tiny car I rescued from the scrap heap.

  8. IT Solutions Providers: Shhh, Here’s The Secret Behind Every Great Social Media Strategy
    7/10/2015

    Somewhere along the line, someone in your organization probably said, “Hey, we need to get on social media!” So maybe someone set up a Facebook page, a Twitter account, and LinkedIn profile.

  9. 7 Steps To A Seamless Email Marketing Campaign
    6/29/2015

    Email marketing campaigns can be extremely effective, and are a relatively inexpensive marketing tactic. Assuming you’ve built up your prospect database, an email marketing campaign ensures you’ll reach a large audience with your message — whether you’re sharing educational “thought leadership” content, unveiling a new product offering, or following up after an event.

  10. ECM: Gearing Up For A Much Bigger Race
    6/26/2015

    AIIM’s CEO John Mancini explains why Enterprise Content Management (ECM) is preparing for a new age.