ECM Executive Commentary

  1. A Records Management How To: Build A Compliant Program To Protect Data Privacy
    8/5/2011
    Data privacy is essential to protect sensitive business and customer information from falling into the wrong hands. Unfortunately, it has become a growing business challenge as many institutions collect an abundance of data and experience data overload. By Jim Soenksen, CEO, Pivot Group, and Chad Bevington, Regional Business Director, Cintas
  2. A By-The-Numbers Approach To Data, eDiscovery, And The Cloud
    8/4/2011
    Moving data to the cloud presents both tremendous opportunity as well as great challenge. One issue in particular is the implementation of a cost-effective yet defensible eDiscovery program. Data breaches, limited access to critical data, and a growing volume of data, are just a few examples of the problems that IT faces as we push to the cloud.

    By Jim McGann, vice president of Information Discovery, Index Engines

  3. Three Doors Of Opportunity For Boosting Gains Of Automated Forms Processing
    7/28/2011
    The evolution of automated forms processing has driven huge gains for businesses across the industry spectrum – from insurance, healthcare, financial services, and banking to government, business process outsourcing (BPO), data processing centers, and beyond – but the gains have not come as a sweeping, uniform change. By Jim Franklin, Parascript
  4. Financial Services Execs Should Think ‘Shared Services’
    7/25/2011
    Not surprisingly, automation is central to most organizations’ efforts to streamline their AP processes. But an organization’s success in optimizing their financial operations may lie not just in automating functions such as AP, but in consolidating them as well. By Derrick Murphy, CEO, ibml
  5. Attorneys: Your Lives Just Got A Lot Easier
    7/8/2011
    Organizations are increasingly finding themselves in the hot seat when they have been unable to respond to requests for production expediently, and with a sound rationale for their results. What would your world be like if you could substantially limit the number of documents that need to have a set of human eyes on them without compromising accuracy? By Sheila Mackay, Xerox Litigation Services
  6. Streamlining The eDiscovery Process: Tactics For Effective Implementation
    7/8/2011
    Electronic discovery (eDiscovery) requires the implementation of complex business processes and typically involves multiple departments within an enterprise. Whether an organization is facing litigation, regulatory inquires or internal investigations, the increasing amount of ESI (electronically stored information), coupled with rising data management costs have made eDiscovery a top priority for legal, security, and IT teams. Against the backdrop of potential court sanctions, adverse court judgments and the FRCP (Federal Rules of Civil Procedure), enterprises have struggled to keep up with rising litigation demands, and are unsure of where and how to develop or improve their eDiscovery process. By Dean Gonsowski, Clearwell Systems
  7. The SharePoint Impact: Trends In Electronic Document Management
    7/8/2011
    Microsoft SharePoint, complemented by the toolsets that support it, does a better job of solving more business needs — and it does so more cost effectively than most. By Scott Swidersky, president, DocPoint Solutions
  8. Breaking Up Is Good To Do: The 'Four S’s' Of A Decoupled Web Content Management Architecture
    7/7/2011
    The Web and online presence for most businesses today are a “splinternet” of increasingly different mediums and channels (dynamic websites, social networks, email, mobile, syndicated content, etc.) through which visitors, customers, and prospects are hungrily consuming information. By Vern Imrich, CTO, Percussion Software
  9. How Social Technologies Enhance The BPM Experience For All Participants
    6/30/2011
    Business process management and workflow are, by their very nature, social activities. By Steve Russell, CTO, Global 360
  10. Guest Column: Go Beyond Archiving: Transforming Your Business Processes With Capture
    5/31/2011
    Departments, organizations, and lines of businesses are usually very aware of the benefits of capturing paper documents — less paper storage costs, better control over archived documents, and reduced manual document processing. By Sean Baird, Senior Manager, Product Marketing, EMC Corporation