ECM Executive Commentary

  1. Four Guiding Principles For Advancing Managed Print Services

    In an ever-increasing need to drive profit, most companies are consistently on the hunt for new ways to do more with less – or simply put, cut costs.

  2. 5 Reasons You Need Mobile At The Point Of Origination

    Point of Origination™ information capture is a proven winner for businesses seeking to accelerate revenue, reduce costs, increase efficiency and better serve constituents. When information is captured as early as possible in the process, it initiates business processes faster and with greater accuracy, meaning fewer costly problems down the line.

  3. The Backseat Driver's Guide To Governance Planning

    Nobody wants to be viewed as that back seat driver, and yet that is what some administrators and project managers have become when it comes to governance -- constantly pushing toward policy definition and enforcement, trying to enact best practices, while your SharePoint drivers (most likely your end users) just want to hit the gas and go. By Christian Buckley, Axceler

  4. Sustainability And Change Management: Steps To Long-Term Adoption

    The promise of paperless has been a dream for decades with slow progress and many challenges. In recent years, however, industries that many said would never move to digital documents, like healthcare, have jumped hurdles and are making significant progress. By Melinda Stoker, director of global marketing communications, Xerox DocuShare

  5. Revamp Cash Application Processes To Speed Payment Cycles And Improve Service

    Your organization’s accounts receivable (AR) department has many varied responsibilities, from matching customer payments to invoices, to posting payment data into your accounting system, to submitting bank deposits. Despite the fact that many of the daily tasks performed within your AR department are typically repetitious, one of the department’s most important roles is to create a stable, controlled foundation for your organization’s cash flow.

  6. Quickly Resolve Scanning Problems With Operations Alerts

    A new breed of analytics software provides timely alerts about performance shortfalls, so operations managers can now detect problems and make more informed decisions about your scanning environment within a time frame that is most effective. By Chad Eiler, software product manager at ibml

  7. A Question Of Faith: Must You Always Reengineer Before Automating?
    Don’t be in a rush. There are several things to consider regarding whether reengineering is required for semi-automated subsystems. By David Buttgereit, senior partner, The BPM Group
  8. Your EMR Might Not Be Enough
    Despite initiatives and government mandates like HIPAA, HITECH, and ARRA, more than 50% of healthcare organizations reported at least one privacy or security issue in the past two years. That amounts to a personal data breach every other day on average. What should healthcare providers do as the amount of information spirals upward and government regulations mandate stricter controls? By HK Bain, CEO, Digitech Systems, Inc.
  9. Adding ECM To The EHR Equation
    The healthcare industry is in the midst of radical transformation, and documents are at the heart of the revolution — with good reason.
  10. Is Paperless Really The Answer
    If you are looking to get rid of your paper more quickly, simply buying a faster scanner won’t help you. You’re going to have to dig a little deeper than that. In this Q&A with Mark Messier from OPEX, we highlight just a few additional things you need to think about. Compiled by Vicki Amendola, editor of ECM Connection
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