General Computing Executive Commentary

  1. Interactive Kiosk Communications Is A Fit For All Industries
    9/25/2014

    Is Your Business Ready For The Selfie Evolution? Whether you take them or not, the selfie is a major part of the media in our everyday lives. We now live in a world where text messaging and mobile apps like Snapchat, WhatsApp,

  2. Channel Opportunity: Most Businesses Don’t Have A Regularly Tested DR Strategy
    9/25/2014

    Not having a risk assessment strategy in place for data is similar to having no fire safety or evacuation plans in an office. It’s important that channel partners make sure their customers aren’t putting their data at risk from potential hazards and downtime.

  3. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)
    9/22/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  4. Characteristics Of A Successful Employee
    9/18/2014

    In addition to being a fairly unique company, Easy Office Phone, a provider of cloud-based business phone services for Canada and the United States founded in 2005, also has a terrific corporate culture, good camaraderie, and a general sense of fun — but we’re not for everyone, and working here calls for some specific traits. 

  5. Flash Storage: Where The Opportunity Lies For The Channel
    9/16/2014

    Storage technology — and the way it will need to be sold in the future — is changing. Adoption of flash storage is growing apace as enterprises are increasingly attracted to the benefits it offers over traditional hardware. Indeed, IDC predicts that the global market for flash storage will continue its growth to $4.5 billion in 2015. However this new era, rather than being seen as a threat to traditional revenue streams for resellers of traditional storage hardware, in fact presents a whole new level of opportunity for the savvy reseller.

  6. The Internet Of Things: Why The Future Is In Your Pocket
    9/16/2014

    The Internet has developed significantly since it first came onto the scene thirty years ago. At its start, surfing was nonexistent and Internet/processor speeds were atrocious. Now, fast forward to today, the Internet isn’t even recognizable. Websites are more interactive than ever, advanced analytics can track website users, and almost every person has access to some basic level of Internet connection.

  7. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 4)
    9/16/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  8. The PDF Paradigm: Should You Use PDF On The Web?
    9/15/2014

    It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.

  9. Tips To Identify And Leverage A Wedge To Break Into Managed Services
    9/15/2014

    A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.

  10. Top 5 Tips For Developing A Customer Satisfaction Survey
    9/10/2014

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

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