General Computing Executive Commentary

  1. 5 Tips For Selling WebRTC Solutions
    4/9/2015

    WebRTC technology is proving to be the game changer it was intended to be. Its simplicity, intuitiveness, and growing availability across browser and mobile platforms are beginning to have a profound effect on the “look and feel” of countless business services, particularly those that are customer facing.

  2. How To Overcome The Disconnect Between Compliance And IT Security
    4/9/2015

    There is a huge disconnect between compliance and IT security, which I see every day while conducting compliance and security assessments.

  3. Ask Coach: How To Connect Better With People (In Particular Your IT Solutions Provider Staff)
    4/8/2015

    Q: How can I better connect with people (and in particular, my staff)? Coach: What do Maxwell Smart’s shoe phone and the movie My Big Fat Greek Wedding have in common? Both teach valuable lessons on effectively connecting with others.

  4. 8 Top Traits To Look For In An Employee
    4/6/2015

    I am asked this question from time to time, and the quick answer reads a little bit like the Boy Scout credo: honest, thrifty reverent, etc. The full answer is a lot more complicated because the “perfect employee” is someone who fits into your organization and stays around for a long time as well. There is a great deal riding on your hiring, and companies that hire well typically thrive. 

  5. SMBs Are Getting Their Feet Wet With Hybrid Cloud Storage Solutions
    4/1/2015

    I am likely preaching to the choir when I say, introducing small-to-medium sized business clients (SMB) to a new, highly innovative, many times expensive technology solution is no easy feat.  Actually, the introduction isn’t really the hard part — getting that PO signed-off is where it becomes tricky.

  6. 5 Effective Ways To Help Your IT Clients Manage Passwords
    4/1/2015

    Managing passwords can get overly complicated. Here are some tips to remember as an IT solutions provider along with how you can make the process easier for end users.

  7. The White House Is Jumping On The Chief Data Officer Trend, Will Enterprises Follow Suit?
    4/1/2015

    Government isn’t known for being on the cutting edge of innovation, because bureaucracy often interferes with decision making. It takes a lot of waiting and discussing before something actually gets done, especially when compared to the more nimble private sector.

  8. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1
    3/30/2015

    I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

  9. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 2
    3/30/2015

    In the first part of this series, I shared some strategies around onboarding a salesperson into a new industry.  This article will focus on the second question of how to immerse a new hire in your company culture and expectations.

  10. 3 Misconceptions And Challenges In The Cloud-Based Phone Marketplace
    3/30/2015

    Channels are deeply complex and constantly changing, and in my experience I’ve found that there are several misconceptions and challenges in the marketplace. Market saturation, cost cutting measures, and automation are currently among the key threats to the channel, particularly in the cloud-based phone marketplace. 

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