General Computing Executive Commentary

  1. How MSPs Can Respond To A Client’s Unexpected Business Growth
    5/27/2014

    Ah, unexpected growth. It’s a wonderful problem for most businesses, but if you were to ask the MSP (managed services providers) and IT providers supporting those companies, the perspective might be a little different. Here are some tips you can follow now to minimize growing pains when your client experiences an unexpected (but welcome) surge of business.

  2. A Must-Read: "Blue Ocean Strategy"
    5/27/2014

    As IT service providers, we are used to competition coming at us from all sides, but it doesn’t mean we have to like it.  For years I’ve searched for inspiring ways to stand out from the crowd.  Then I read Blue Ocean Strategy by W. Chan Kim and Rene Maurbogne (published by Harvard Business Review Press, 2005). It hit me like a lightning bolt. It was grounded in fact, quantitatively analyzed, well substantiated — and it validated the path on which we already were on.

  3. 3 Wireless Site Survey Tips And Common Mistakes To Avoid
    5/22/2014

    With the proliferation of mobile devices, employees and customers now expect the ability to be seamlessly connected at all times. A lot of businesses have set up wireless networks in their offices, stores and warehouses in an attempt to provide that seamless connection.

  4. 5 Ways Cloud Services Are Forcing Your Business To Change
    5/22/2014

    Clouds! Public! Private! Hybrid! Buzzwords ... and more buzzwords! Let’s face it, cloud computing has arrived, and is not going anywhere. Sure, we had the same technologies “back in the day” (think: mainframes, where access was remote and not on-premise, and secure) and today, everyone professes to have a “cloud” solution.

  5. 4 “Dirty Secrets” Hiding In Your Pricing Strategy (And How to Avoid Them)
    5/21/2014

    Your pricing strategy plays a critical role in supporting your relationships with your customers. To ensure you’re maximizing every sales opportunity, here are four “dirty secrets” you should be aware of that could potentially be undermining your efforts.

  6. 6 Factors To Consider Before Refreshing A Direct Store Delivery Deployment
    5/21/2014

    Technology advancements for the Direct Store Delivery (DSD) environment have outpaced both the industry’s need for those advancements and its ability to quickly adopt these new technologies. Today’s DSD environment is well past its fourth generation of technology, and the original return on investment (ROI) for automation occurred in the 1970s. While times have changed, the DSD use case still requires the customer be served in the same manner they were more than 40 years ago — consequently, the ROI for new technology investments may not be obvious. 

  7. Bye-Bye, Broadband Barriers: Carrier-Class Network Service Is Available In Smaller Markets
    5/19/2014

    Managed Service Providers (MSPs) that serve multi-location businesses know that their customers thrive when their satellite offices generate a large share of the company’s revenue and the home office drives efficiency and cost control through well managed, centralized operations — including IT.

  8. When Do You Know It’s Time To Rebrand?
    5/13/2014

    Your brand may say exactly what your company is all about — or perhaps gives the wrong message to prospects before you even get to speak with them. You can try your hardest to form others’ opinions about your brand, only to be pigeonholed into a vertical or service that may only represent a small portion of your offering. If you feel that your current marketing keeps growth at bay, this may be the perfect time to rebrand.

  9. I Sat In A Time Machine Last Week … I Borrowed A Desk
    5/9/2014

    No, more accurately, I should say I sat in a time capsule. You see, I needed to borrow a desk and a PC and was near a friend’s company. He graciously allowed me to spend some time at the desk of one of his salespeople who was out of town. I became aware that I was sitting in a time capsule, when I looked around this individual’s work area.

  10. DRaaS Ushers In New Era Of Intelligence And Affordability
    5/9/2014

    In today’s explosive, data-driven growth environment, small to mid-sized organizations are struggling to ensure adequate protection and preservation of their most important assets: their data, applications, and systems. Increasing data volumes and storage complexities are making it harder than ever to rely on physical and virtual backup and recovery systems alone. Yet there has never been a greater need to establish a safe working environment where data is not only protected, but also supported by an effective strategy that can be implemented in the event of disaster.

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