General Computing Executive Commentary

  1. 7 Reasons NOT To Offer Service Package Options
    7/3/2014

    When I started Triada Networks in 2008, I had to decide which billing model made the most sense for me. Since I knew that I didn’t want to trade dollars for hours, fixed-price plans seemed to make the most sense, which ultimately led me to embrace the concept of managed services. By Raffi Jamgotchian President/CTO of Triada Networks

  2. Now Is the Right Time To Push Security Solutions
    7/2/2014

    Securely disseminating information on a regular basis is an absolute necessity and of critical concern for countless enterprises throughout the globe — especially those in the healthcare, legal, and financial industries. 

  3. How To Fire A Client
    7/2/2014

    As a business owner, one of the hardest things I have had to learn is when it is time to fire a client. I know that I am not the only business owner to face this challenge. The need to find and retain clients is driven by the crucible of those early days when you did not have very many clients — when the business was struggling to survive. One cannot abide to lose a client — even if they are a lousy client. You fret and worry, maybe if you do a better job next time around they will pay their bills on time or be less argumentative?

  4. Imaged-Based Backup And Disaster Recovery: 4 Keys To Keeping It Simple
    7/2/2014

    Few organizations can afford downtime at any level today. When things go wrong, there simply isn’t time to wait because, as we all know, time is money. While just about every business recognizes the need for backup and disaster recovery (BDR), many resellers are now finding that image-based backup offers an efficient and cost effective way to handle the task, especially for small and mid-sized organizations.

  5. 4 Ways To Keep Your Customers Safe From A Cyber Attack
    6/30/2014

    The threat landscape has seldom been more risky for small businesses than it is today. Cyber criminals have figured out that most small businesses are holding extremely valuable customer and financial data. They also know that most small businesses are less well equipped to deal with attacks than larger enterprises.

  6. Creating Fully Accessible Web Content: The Industrial Approach
    6/26/2014

    How are your clients — or you — dealing with the challenge of accessibility? Chances are, you are doing a fine job in terms of accessible facilities and architecture, perhaps with your internal hiring policies and maybe even with your website. It’s a lot less certain whether you and your clients are doing as good — and legally compliant — a job around the content on your websites.

  7. File Sharing Mistakes Can Decrease Productivity — And Increase The Chance Of Data Breach
    6/24/2014

    Ahmet Tuncay, CEO of Soonr, provides information about common file sharing mistakes your customers make, data security vulnerabilities this can cause, and how you can help your customers keep their data secure.

  8. Managed Network Outsourcing Makes Good Business Sense
    6/24/2014

    The business of small business is business. Whether it’s accounting, financial services, legal, medical, human resources, management consulting, property management, or government contracting, small businesses are an important part of today’s vibrant economy. 

  9. Help For Your Help Desk: Five Tips For MSPs
    6/23/2014

    Whether your customer is facing a business-critical IT issue or is just in need of a little TLC, providing great service with help desk is essential if you want your MSP (managed service provider) practice to thrive. It requires having the right people, technologies, and practices in place — the perfect combination of resources that will allow your team to work fast and get the job done right.

     

  10. Changes In The Air For Channel Incentive Programs; Resellers Stand To Gain
    6/20/2014

    Last month, I hosted a webinar during which I talked about parago’s recent survey of channel marketers. One thing our research pointed out was their desire to grow beyond pure sales incentives, and start including the behaviors that support sales. But they also told us they’re having difficulty figuring out exactly how to do that.

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