General Computing Executive Commentary

  1. The Sound Of Productivity: Improving The Open Workplace Through Superior Audio
    5/27/2016

    Science is bearing out what we all know to be true from our own experience: noise levels in the workplace are a notable deterrent to productivity. Independent studies of business environments that employ some method of “sound masking” reported productivity gains of 8 to 38 percent, stress reduction of up to 27 percent, and job satisfaction increases of 125 to 174 percent according to an audio industry report.

  2. What Is The Cloud?
    5/27/2016

    With the Cloud, you can simplify your office technology and completely eliminate the need to purchase and maintain expensive complex equipment. If you are interested in seeing if the Cloud is right for you, we can help connect you with a WebTop Certified Managed Service Provider for a free, no pressure, no obligation Cloud Readiness Assessment.

  3. 6 Tips For Increased Meeting Productivity
    5/27/2016

    As CMO of a business communications company, and having spent the bulk of my career in the industry, it has been my top priority to find ways to transform and streamline the way businesses hold meetings. Meetings were developed to be an efficient way for employees to get together to discuss ideas, debate issues, overcome obstacles, and drive outcomes.

  4. Channeling Security: How To Talk With Clients About Skyrocketing Costs
    5/25/2016

    In today’s business climate, you can count on a security breach almost as sure as you can count on the sun rising and setting. That’s why being proactive about the challenges your clients face — including the spiraling costs of network protection — is essential. It all begins with communication.

  5. 2016’s Top Field Service KPIs How To Help Service Managers Meet Them
    5/24/2016

    Key indicators of a successful service organization haven’t changed much in the last few years, but the tools and strategies service managers use to meet them are changing all the time. When it comes to setting and measuring key performance indicators (KPIs) each year, service managers see better results when they focus on the process of delivering service, rather than the results. For example, rather than measuring profitability or number of service calls per day, analyze the success of the processes involved in delivering service. When the process goals are being met, the desired results will follow.

  6. 5 Painful Conversations Document Management Software Prevents
    5/18/2016

    If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

  7. Big Data Analytics: Real World Benefits For Retailers
    5/17/2016

    Technology has positively impacted a wide variety of industries from finance to education to healthcare. The retail industry in particular has experienced one of the most radical technology transformations, the result of efforts to meet consumer demand for an increasingly personalized, on-demand shopping experience. Big Data analytics in particular have helped many retailers boost revenue and enhance the overall customer experience. In fact, 94 percent of retailers believe the customer of the future will be driven by technology.

  8. The Top Cloud-Based Service MSPs Should Offer
    5/16/2016

    There are four little words that strike terror in my heart; four words that even years of seasoning as an IT professional can't calm away. Even as I type them, I find myself unconsciously recoiling. They are: “Bring Your Own Device.”  

  9. 5 Questions To Help Evaluate Your Wireless Network Security
    5/13/2016

    $400 million. That’s the estimated loss from 700 million compromised records caused by data breaches according to Verizon’s 2015 Data Breach Investigations Report. There’s no question data breaches are becoming a bigger threat to companies worldwide, particularly as their customers and employees rely more on technology to do their jobs — and as more and more devices are connected via the Internet of Things.

  10. How To Make The Move And Be A Successful MSP
    5/10/2016

    A hardware-centric focus isn’t going to grow your business fast or make it last for decades. The profit margins are thin and the business of “reselling” is old school. The real opportunity for channel partners is around professional services and managed solutions.