General Computing Executive Commentary

  1. 4 PIAM Trends To Watch In Healthcare
    6/12/2014

    It is an important objective of hospitals to provide a caring and comfortable environment where patients and their families can focus on the healing and recovery process without having to worry about their physical safety. This often poses a dilemma as hospitals work to balance the need to be welcoming and open with the need for strong security.

  2. In Praise Of The “Boutique” Contact Center Partner Strategy
    6/12/2014

    An analyst recently asked me about the benefits of working with an independent technology provider — compared to a huge vendor partner — in the contact center space. It may seem counter intuitive to some, but when contemplating whether it’s better to work with a larger-scale “mega-provider,” your answer should be no. And there’s a terrific reason.

  3. The Challenges Of Moving Data To The Cloud
    6/11/2014

    Cloud is a hot topic right now. It seems most businesses are making the move to the cloud: servers are moving to the cloud, data is stored in the cloud, and applications and services are hosted from the cloud. Collectively, organizations have made the cloud “mission critical” for their overall business operations, including reliance on the cloud for disaster recovery.  According to recent study from Cloudability, 86 percent of companies currently use more than one type of cloud services.

  4. A Holistic Approach To Backup And Data Availability
    6/9/2014

    Storage silos have long ruled the traditional datacenter.  Businesses have been purchasing separate primary and secondary storage systems — and for good reason. The end users of business critical applications such as email and databases demand the performance that primary storage systems deliver. When backing up those applications, however, the backup data does not need to be accessed in real time, and the decision point often shifts back to cost, at which secondary storage systems excel.

  5. Leveraging Network Assessment To Increase Revenues
    6/9/2014

    Lucrative managed service agreements are the Holy Grail for solution providers, generating incremental recurring revenue. When multiplied over many clients, these services can swiftly add up to sizable, predictable monthly incomes.

  6. 4 Reasons To Avoid Storage Lock-In For Disaster Recovery
    6/6/2014

    Successful resellers are able to position themselves as trusted advisors for their customers, aligning to organizational goals, offering solutions that complement existing IT investments, and providing ways to seamlessly adapt as customer needs change. The advent of data center virtualization has helped resellers achieve these goals, but a data center function that many times remains stubbornly stuck in the past, causing headaches for modern resellers, is replication for business continuity and disaster recovery (BC/DR). A recent study reported that more than 75 percent of respondents across various industries experienced a data center outage in the last year. You, as a reseller, know these obstacles better than most, but there are good reasons to challenge the long-established model for DR.

  7. How To Take A Data-Centric View Of BYOD Security
    6/3/2014

    BYOD (bring your own device) requires different ways of addressing data security. Ryan Kalember of WatchDox gives advice — and some warnings — about BYOD policies and potential vulnerabilities.

  8. The Future Of Storage: Giving Data A Voice
    6/3/2014

    The storage industry is evolving — moving from providing a place where data resides to enabling organizations to leverage insights from data to make better business decisions. Joe Paquet of Axis Business Solutions, a DataGravity partner, explains where the industry is now, and where it’s going.

  9. Why Solution Providers Must Adapt For Cloud Services Management
    6/3/2014

    The “work anytime, anywhere” trend is changing the face of how business gets done, in more ways than one. For example, businesses of all sizes, in response to growing demand for 24/7 access to critical business applications and documents via remote desktops, tablets, and even smart phones, are layering on an increasing number of cloud-based services designed to support this ubiquitous computing culture.

  10. Brand Says Everything About Your Business
    5/29/2014

    Branding is a great differentiator, but there are conflicting schools of thought regarding how to go about it. Some VARs and MSPs (managed services providers) market their alliances and status with top-tier vendors. Other assemble IT bundles, solutions, or services that they rebrand and resell for an upcharge. And a small, but growing number of channel partners brand on the business value they deliver to their customers.

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