General Computing Executive Commentary

  1. 5 Ways IT Service Providers Can Win With SMB Mobile Security

    When the mobility wave hit, data security got way more complicated for IT services providers and their SMB customers. Indeed, as mobile devices have infiltrated the SMB market in a big way, hackers have kept pace, waging full-blown attacks against the mobile landscape. Studies have shown that mobile malware assaults rose by 58 percent in 2012, making mobile data security one of the biggest threats for businesses today. 

  2. Help Your Clients Remove The Dangers Of BYOD

    Today, our working lives have become virtually 24/7 (of course, there are a few hours left for sleep, sometimes). People working away from the traditional office have become the new normal.

  3. What SMBs Are Looking For From Their IT Solutions Providers

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  4. MSP Sales Teams Are Not Just From IT Backgrounds Anymore

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  5. Keys To Identifying Cloud Deployment Initiatives With The Best Chance For Success

    The decision between cloud and on-premises models for enterprise solutions is not an easy one for most organizations. The gradual mainstreaming of cloud puts pressure on IT to consider alternatives from many perspectives, and on IT leaders to evaluate what model best suits their needs, while also being affordable.

  6. What To Consider When Planning Your Business Exit Strategy (Part II)

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.

  7. 3 Reasons Home Health Spells Opportunity For VARs

    These are challenging times for home healthcare providers. Reimbursement is declining as the healthcare industry shifts from a volume-based, fee-for-service approach to a value-based, accountable care model.  This transformation accelerates pressure on home health providers to operate more efficiently, deliver better patient outcomes and market themselves to hospitals as trusted partners. At the same time, providers have to comply with a constantly growing number of Centers for Medicare and Medicaid (CMS) mandates.

  8. 6 Tips To Help Provide Your IT Clients With Safe Remote Computing

    As a provider of IT services for a variety of businesses, I have witnessed a myriad of Internet vulnerability issues, especially as more and more work is performed on the road. My company, Synametrics, provides software solutions that help companies share their valuable, often crucially private information both securely and efficiently. But these tools must be combined with user vigilance.

  9. Will Intelligence-as-a-Service Be The Next Opportunity For Solutions Providers?

    To say that the cloud has taken the world by storm wouldn’t do the technology justice. In the span of only a few years, cloud computing has become an indispensable tool for most businesses and other organizations. There are many reasons for the growing phenomenon, but perhaps the biggest one is the cloud’s versatility.

  10. Do Small, Local Companies Need Field Service Software?

    It’s almost assumed that large service companies use the latest and greatest technology. They serve thousands of customers across multiple regions and manage a vast army of technicians, equipment, and vehicles, so of course they need the best field service management (FSM) software.