General Computing Magazine

  1. Eliminate Profit-Draining Practices From Your MSP Business
    9/15/2016

    Selling month-by-month, fixed-fee managed services requires this managed services provider’s (MSP’s) vigilance in rooting out activities that threaten its profitability.

  2. 4 Managed Services Business Changes You Should Make Right Away
    9/15/2016

    This MSP made four decisive changes to its business, resulting in 10 percent recurring revenue growth last year and up to 20 percent projected growth this year.

  3. MSP Showcases Total Solution
    9/15/2016

    Initially passed over due to cost and perceived unneeded services, this MSP ultimately was awarded a services contract when the cheaper option failed to deliver.

  4. The Smart Way To Raise Your Managed Services Margins
    9/15/2016

    An MSP’s comprehensive IT and business consulting offering enables it to beat out a cheaper competitor and win a lucrative deal with a community bank.

  5. Place A Spotlight On Security
    9/15/2016

    Within the past 12 months, we’ve written a fair number of articles on the topic of security. It’s likely that your customers have need of some, or multiple forms of, protection. Whether we’re talking about payment processing security (securing the credit card transactions that happen at your customer’s sites), network security (firewalls, policies, and intrusion detection are just a few), or endpoint security (malware prevention and removal), the fact is that bad guys have never been more cunning or active.

  6. 4 Changes That Yield The Biggest MSP Revenue Gains
    8/16/2016

    This MSP is projecting up to 50 percent revenue growth in managed and cloud services this year with 30 percent of its growth coming from new backup and disaster recovery (BDR) sales and related services.

  7. 7 Tips To Ensure Healthcare Customers’ Cloud Transitions Go Smoothly
    8/16/2016

    Healthcare providers are making the move to the cloud. Help them find a cloud offering that won’t make them regret their decision later on.

  8. Go From Big Revenue Break-Fix To Big Profit Managed Services
    7/13/2016

    After switching to managed services and changing its sales processes, this MSP’s (managed services provider’s) profits grew by 300 percent.

  9. 3 Ways To Keep Your Customers Ransomware-Free
    7/13/2016

    Online security threats are becoming increasingly sophisticated and insidious, but following a few IT security best practices can greatly reduce your customers’ chances of being victimized.

  10. Drive Profitability With Cloud BDR Sales
    7/13/2016

    A CSP (cloud service provider) replaces a nonprofit customer’s legacy BDR (backup and disaster recovery) solution with a cloud-based solution, reducing management costs and creating upsell opportunities.