General Computing Magazine

  1. The 4 “Nos” That Lead To More Profitable Managed Services “Yeses”

    This MSP’s introspection during the recession led to business changes that produced two-years-and-counting of double-digit revenue growth.

  2. Channel Consolidation: Big Trouble Or Business As Usual?

    We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.

  3. Sell Break-Fix Services With A Proactive Security Twist

    Paying attention to customer IT trends was the key to this VAR’s ability to land a network security implementation with a 35-employee home healthcare service company.

  4. Embracing The Burgeoning Digital Signage Market

    This AV, digital signage, and IT integrator’s commitment to becoming a total solutions provider is leading to year-over-year double-digit growth.

  5. How Good Is The Managed Services Business? Damn Good.

    The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.

  6. Avoid The 3 Deadly SLA Pitfalls

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

  7. Making The Case For Managed BDR Services

    An MSP earns a BDR (backup and disaster recovery) sale and additional business after educating a law firm about managed backup and network monitoring services.

  8. Best Channel Vendors 2015

    How were the Best Channel Vendors survey and special report generated? For a seventh consecutive year, we relied on the wisdom and experience of Penn State University to help ensure the survey’s statistical accuracy. Back in 2009, Penn State agreed with our philosophy of conducting a Web-based survey (as opposed to a phone-solicitation survey) of our subscribers to capture significant data from our most active resellers. The technology categories were determined by the Business Solutions magazine (BSM) editorial staff.

  9. Best Channel Vendors 2015 - Business Continuity/BDR, Network Security, PSA, & RMM

    Business continuity/backup and disaster recovery (BDR) solutions continue to hold an important position in an MSP’s (managed services provider’s) offering. This year, we had 80 vendors listed in the survey. Based on the survey results, many are doing a great job. Indeed, the average scores in this category were among the highest of any category within the survey. Due to closeness of scores, we had four winners in this category this year.

  10. Don’t Treat IP Video Like Just Any Network Add-On

    Being a single-source provider of integrated video surveillance and IT solutions gives this integrator a distinct advantage over its competitors and is leading to another year of growth.