White Papers & Case Studies

  1. CompTIA 6th Annual State Of The Channel Report

    CompTIA's 6th Annual State of the Channel provides an overview of the size, shape and growth factors of the information technology (IT) industry's indirect channel.

  2. New Opportunities, Shifting Business Models And The Open Platform Community

    The security industry is once again on the edge of significant market shifts. This is a familiar position for an industry that, within just a few decades, already weathered substantial core technology and business moves. The growing-pain-laden steps from analog and closed circuit to digital and network-based technology have moved the industry forward in countless ways. The migration has been remarkable and is continuing to accelerate.

  3. MSP Guide: Stopping Crypto Ransomware Infections In SMBs

    As the impact and severity of crypto ransomware threats and attacks has grown over the past 2½ years, Webroot has published many blogs and articles on how best to defend against these modern day extortionists. Webroot does not believe that businesses or consumers should have to choose between extortion and losing precious, irreplaceable data.

  4. Cyber-Security’s Weakest Link: People

    A stark reality facing today’s businesses is the never-ending threat to cyber-security and a strategy for how to combat it. An even greater concern is damage to corporate image, consumer trust, loss of revenue, liability to customers, and the ever-increasing statutes imposed by lawmakers and agencies who point the finger at businesses for failure to take responsibility for preventing data theft.

  5. 10 Best Practices For Transitioning To A Managed Services Model

    The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.

  6. Improving Security With Cloud-Based Antivirus And Antimalware

    Recently, the Lloyd Group was looking to move its services to the cloud. The MSP was evaluating various cloud-based tools and learned about cybersecurity provider Webroot, recalls Bill Goldin, director of technology at the New York metropolitan-area company. What initially attracted Lloyd to Webroot was the lightweight nature of the vendor’s antimalware solution.

  7. The Webroot 2016 Threat Brief: Next-Generation Threats Exposed

    2015 was yet another record year for cybercrime, during which more malware, malicious IPs, websites, and mobile apps were discovered than in any previous year. It comes as no surprise that the cybercrime ecosystem continues to thrive, given new innovations and little in the way of risk for those who choose to participate. The continued onslaught of hacks, breaches, and social engineering scams targeting individuals, businesses, and government agencies alike has caused many in the security field to ask if it’s truly possible to defend against a persistent attacker.

  8. Don’t Fall Prey To The Common Myths Of Transitioning

    IT solutions providers interested in adopting managed services should not fall prey to common myths about the transition.

  9. Unified Communications System Solves Phantom Calling And Quality Issues At Small Pet Hospital

    Businesses with multiple locations, call centers, complex call requirements, and extensive feature customizations often require a more sophisticated and expensive business communications system. But what about the average, single-location small business with less than 10 employees and relatively simple call requirements? They also deserve the same access to advanced unified communications (UC) features, with the versatility and affordability of a leading-edge VoIP business solution.

  10. MSP Moves Medical Billing Company From 26 Servers To Cloud, Virtualization

    A managed services provider (MSP) works with a medical billing company to upgrade from servers to a private cloud and virtualization.