InsideBlueStarEditorNotebook

  1. MSP Sales: Distractions, Excuses, And The Future 11/1/2019

    There are many opportunities within the operations of an MSP for your sales professionals to get sidetracked with tasks that inhibit sales activities. In this final installment of their series, Steve Riat and Nathan Austin offer tips to get them back on track.

  2. Channel 2020: Predictions From A Few Of Our Favorite Prognosticators 11/1/2019

    As we wind down the clock on 2019, it’s a good time to reflect on what the IT services business has in store for the kickoff of a new decade. We gathered a handful of our trusted advisors and asked them to share their thoughts on the best opportunities and biggest risks for the new year. 

  3. The ROI On Staff Training 11/1/2019

    Small business owners must continuously invest in their staff if they don’t want to keep losing them. Here, veteran MSP Mark Matthews shares how to avoid making the same staffing and training mistakes he did. 

  4. Are Vendors Good At Partner Recruitment? 8/30/2019

    Channel sales strategist and coach Dede Haas is founder of DLH Services, which helps technology vendors and partners create innovative, successful channel sales solutions and programs. Here, Haas discusses partner recruitment with two members of The ASCII Group, a 1,300-member organization of North American VARs, solutions providers, and MSPs offering services to help its members grow their businesses. Check out Haas’s Channel Knowledge Nuggets newsletter at dlhservices. com for tips and stories from the trenches.

  5. 3 LinkedIn Tips For The Channel’s Sales Process 8/30/2019

    The Channel And LinkedIn: Maximizing You And Your Partners’ Business Development Effectiveness

  6. The Sales Warm-Up And Qualifying Your Prospects 8/30/2019

    Most people make purchasing decisions based on emotion and use logic to justify that decision. Therefore, a strong and favorable first impression is vitally important to develop a foundation for successful sales engagements.

  7. Why Cyberattacks On MSPs Are On The Rise (And What To Do About It) 8/30/2019

    The complexity and sophistication of ransomware attacks continue to rise. We’ve seen a dramatic increase in people reaching out to us in the last few weeks because of attacks their current IT services provider couldn’t handle.

  8. Is Your MSP A Fraud? 8/30/2019

    The world has changed in just a few short years. A lot. Our clients are under the constant threat of cyberattacks with so many vectors it seems like an insurmountable task to keep them safe.

  9. Drone Threats = Tech Opportunities 8/30/2019

    Earlier this year, our interest was piqued when World Wide Technology (WWT) announced its involvement in a managed solution for drone defense technology called Dedrone. We caught up with Daniel Valle, chief technologist, EMEA Service Providers Group at WWT, for some background on the story and insight into the market opportunity his company sees in drone defense.

  10. 3 Steps You Can’t Skip When Offering Cloud Migration Services 8/30/2019

    Michelle Hyde is a one-woman wrecking ball when it comes to knocking down barriers to cloud migration, and her model can teach solutions providers how to get their clients up to speed.