Featured RSPA Content

  1. RetailNOW 2015 Sneak Peek: Time-Tested Rules For Hiring & Retaining Salespeople

    I can’t promise the channel executives who attend my RSPA RetailNOW 2015 presentation — titled “8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)” — will achieve perfection in their sales team-building activities. Even Hall of Fame hiring managers don’t bat 1.000, especially in sales.

  2. RetailNOW 2015 To Feature KLA Group’s Kendra Lee In Sales Training Sessions

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, has announced Kendra Lee, founder and president of KLA Group will be leading sales training sessions on Wednesday, August 5.

  3. RSPA Announces RetailNOW 2015 W2W, Canadian, And Entrepreneur Community Events

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, announced three events hosted by the association’s Canadian, W2W, and Entrepreneur Communities.

  4. Business Solutions Interviews The E-Myth’s Michael Gerber

    An edited transcript follows of Michael Gerber’s interview with Business Solutions president and RSPA chairman Jim Roddy. Gerber, author of best-seller The E-Myth Revisited and five other E-Myth books on the topic of small business and entrepreneurship, will speak at Retail Solutions Providers Association (RSPA) RetailNOW on August 3 in Orlando.

  5. The Best Of EMV Q&A: What Does “Liability Shift” Really Mean?

    Both the definition of liability and the degree to which someone could be held liable were issues that were on the minds of many of the attendees on our EMV-themed webinars in the past few months.  In this edition of “The Best of EMV Q&A,” we recap questions we received regarding the liability shift and what it means, in general, and specifically, for retailers.

  6. The OS War: How It Impacts Retail Technology

    The tech giants (Apple, Google, Microsoft) all have technology platforms that enable retail management systems and payments. Microsoft has been around almost as long as there have been computer-based inventory management systems—and the Windows operating system still remains popular in retail environments.

  7. RSPA President's Note - June 2015

    It’s June and here in Charlotte, that turns our attention to NASCAR: having just finished up the All Star Race and the Coca Cola 600 in late May, the Sprint Cup Series schedule is getting hotter with the weather. With NASCAR on the brain, our cover reflects both a car motif, as well as some of the challenges our industry is experiencing.

  8. POS Buyer Trend Report Yields Findings That Are Advantageous To VARs

    Most buyers need solutions that VARs can provide/

  9. Legally Speaking: Monitoring Employees

    A recent connect column addressing an employer’s right to monitor employees raised numerous inquiries to the RSPA Legal Hotline. The article advised that if the equipment or system was owned by the company then the company had the right to monitor anything on or over the system. An additional consideration was the expectation of privacy by the employee.

  10. Creating The Buyer-Driven Brand

    Today, buyers are used to a certain pace of change, and they expect brands to keep up with them. Buyers have bandwidth issues, and as solution providers, it’s our job to invest in technologies and solutions that can keep up with their demands. We can do this by implementing technology the enables omni-channel retailing and the mobile checkout experience. There are three keys to building a buyer-driven brand: support your buyer’s journey, help your buyers buy better, and make your marketing meaningful. Below are some insights on how to help your organization become a buyer-driven brand.

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