Featured RSPA Content

  1. Legally Speaking: Start The Year Right With Current Transactional Documents

    As businesses, services, laws, and regulations change, so must our transactional documents regulating the relationship with the end user. Many Resellers have found that the use of a Master Agreement, setting out terms and conditions applying to all their transactions, coupled with separate Order Forms, Statements of Work, License Terms, and/or Service, Support or Maintenance Agreements is a preferred approach. If you have added a product or service or simply have not tweaked your transactional documents in three or more years, it is time to take action.

  2. Motivating An Elephant: Changing When It’s Hard

    The second day of INSPIRE® education with Chip Heath shifted gears a bit: to change management. Using his book, Switch: How to Change When Change is Hard as the day’s text, Heath opened his presentation by challenging the crowd to think about change itself.

  3. Think AND, Not OR: Better Decision Making Involves Having Choices

    Chip Heath shared these alarming factoids on decision-making in his first workshop at INSPIRE® 2015 on Monday, January 26. In walking the group through the principles of his best-selling book, Decisive: How to Make Better Choices in Life and Work, these statistics (and a few others) solicited head shaking, hesitant chuckles, and even a few gasps.

  4. 2015: A Year of New Opportunities For RSPA Members

    By all indications, 2015 is going to be a busy year for VARs and merchants in preparation for the EMV liability shift. It is hard to believe that October 2015 is looming right around the corner.

  5. RSPA Strategic Technology Solutions Committee Looks Back At 2014

    The STS Committee, led by Todd Cripe (Best of Breed Solutions) and David Gosman (pcAmerica), spent the year helping RSPA members filter out some of the noise around new technology trends, and provided insight on which solutions are not only currently deployable, but offer profitability to VARs’ businesses

  6. Legally Speaking: Job Descriptions

    There are several requirements in running a dealership that consistently are put off to seldom or never. Among these are updating transactional documents, employee manuals and job descriptions.

  7. RSPA Partnership Profile

    As the only association dedicated to the retail technology industry, the RSPA is fortunate to witness many of its members partner together to make products stronger and more responsive to market change — ithe end, all for the betterment of the channel.

  8. A Comparison Of Apple Pay And Other Mobile Wallets From A Retail Perspective

    The announcement of Apple Pay has refocused the retail market on mobile wallet services, which to date have seen slow consumer adoption. While most of the articles discuss the consumer benefits of these services, much less has been published on the impact of these services on retailers.

  9. The Best Business Advice You’ve Ever Received: RSPA INSPIRE Edition

    One of my favorite articles posted recently on the Business Solutions website is What’s The Best Piece Of Business Advice You’ve Ever Received? Five channel executives weighed in with guidance that would benefit any business leader.

  10. Best Quotes From The Day 3 Reseller Forum At RSPA INSPIRE 2015

    Day 3 at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference in Maui kicked off with an open-forum discussion among the nearly 100 retail IT channel executives in attendance. Led by RSPA solutions provider board members Mike Seymour, COO at Postec in Atlanta, and Bob Bauer, president at BMC POS in Michigan, the half-hour session produced some memorable insights.