Editor's Notebook
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SYNNEX' Murai Explains IBM BPO Acquisition During Day 1 Of National Conference
10/3/2013
Today at the SYNNEX 2013 National Conference, Kevin Murai, president and CEO of SYNNEX, announced the details of his company’s pending acquisition of IBM’s worldwide customer relationship management (CRM), business process outsourcing (BPO) business.
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GFI MAX Customer Conference 2013: Editors Notebook Day 1
9/23/2013
Day 1 of GFI MAX’s Customer Conference is under way here at the MGM Grand in Las Vegas. A quick look at the itinerary for today brought one word to mind: wow. GFI has today loaded with educational information from start (9:00am) to finish (5:45pm, which is when the pool party begins).
While we’re only midway through the sessions, I stepped away to share just some of the notes I’ve taken from the event.
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3 Tips Every Managed Services Provider Should Know
9/16/2013
If you’re a reseller new to the managed services model or an established MSP looking to hit the next level of your business, Thomas Clancy Jr., partner and manager of sales and operations for Valiant Technology, says a simple formula has been instrumental to Valiant’s success. His lessons are to the point, actionable, and very relevant.
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Ready To Drink At Austin’s ASCII Success Summit
9/4/2013
Jim Roddy, president, Business Solutions magazine, looks forward to "drinking in" all the information from the educational sessions at the ASCII Success Summit, September 18-19 in Austin, Texas.
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Are Your Managed Services Customers Pining For The Break-Fix Days?
9/3/2013
One of the recurring themes I hear from MSPs is that it’s possible to do such a good job fixing a customer’s network and other IT issues that things just don’t break like they used to. So, where’s the problem, you ask?
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Peer-To-Peer: Make Changes To Increase Managed Services Sales
9/3/2013
Sean Vojtasko, executive VP at BlueWave Computing, shares internal sales process changes that BlueWave Computing instituted to increase managed services sales.
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Why Putting Off Selling MPS Is Risky Business
8/30/2013
When I ask most managed services providers about what kinds of IT assets they monitor for their customers, answers such as “servers, routers, switches, firewalls, PCs, laptops, and even mobile devices” are common responses. Less common responses include...
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Managed Services And Networking News From August 2013
8/30/2013
Each month, Business Solutions collects and sorts through all the relevant channel news so you don't have to. This month in Managed Services and Networking, companies announce new products, new solutions, and an expanded partnership.
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Healthcare IT News For VARS— August 29, 2013
8/29/2013
Business Solutions searched recent headlines for news of interest to VARs serving clients in the healthcare industry.
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ASIS 2013 Strengthens Security Profession To Face Challenges
8/29/2013
ASIS 2013, “Smart, Strategic, Secure,” is designed for “security professionals looking for real solutions to real challenges.” The seminar and exhibition, an annual industry event for security professionals, will take place Sept. 24 to 27 at McCormick Place, Chicago.